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Joe's Crab Shack

Joe's Crab Shack

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3.1 Google Review
4370 Palisades Center Dr, West Nyack, New York, 10994, United States
(845) 727-1550 www.joescrabshack.com
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Refresh Reviews 3.1


May 9, 2018
Joe’s Crab Shack at this location was not good. Service Poor. Cooking Poor. When it first open it was wonderful. Years later it went down. I went here a couple months ago before is closed there was literally nobody there and it was a weekend which confused me to why. As I realized the food wasent good. Asked for a seafood salad and it totally did not even look like a delicious salad no shrimp and way too much salt. The waitress took to long to bring me food. The drinks were awful. Nothing literally that day was good. I hope a good restaurant opens over the old Joe’s Crab Shack.

May 28, 2017
I have been to multiple locations of Joe's for several times, they are all nice and delicious, except for this one. First, they did not give me the apron as other locations did every time in the past. Not a big deal. But then I was astonished by the portion of the entrees. They used to be good for a big guy like me. For example, the steampot has corns, some sausages, potatoes and the seafood. But the one I got this time has one link of sausage, no corns, less potatoes and seafood. It didn't quite feed me and the price is the same as other locations. The server didn't seem to care much either.

May 1, 2017
To whom it may concern: 1 – I went to the Joe's Crab at the Palisades Mall in West Nyack, N. Y. on Monday, May 1, at approximately 2:30 in the afternoon. There were four other people in the restaurant. I ordered the soup, which I asked to be made hot and the clams in garlic sauce. 2 - The soup came out luke warm so I sent it back. The clams came out and I choked when I ate the first one because there was so much diced red pepper on it. First, I had to ask for silverware to eat with. Then it was very spicy to say the least. I sent it back and asked to see the manager. He said that that is the way we make it. I told him it does not say there is diced red pepper on the menu. 3 - The manager offered to make the garlic clams up for me without the spices. It came out much better so I ordered a second round of clams since I did not have the soup. The bill came and the waitress said that the soup and one of the dish of clams were taken off of the bill. I asked why the am I being charged for two orders of clams. The waitress said that I technically ordered three (3) servings of clams. I told her that I sent back an order because it was in-eatable. If the manager wants to give me a free dish of clams to make up for their incompetence, that is O K by me, and good customer service. But don't tell me that I ordered three servings of clams and you took the in-eatable one off as a courtesy. This only show how poorly trained the staff is from the manager to the cook to the server. 4 - You should close your doors until you get what running a restaurant is all about. You are an embarrassment to your company. Nathan Gross Customer: who knows what good service is all about!

Mar 19, 2017
I've been anticipating eating at Joe's for several years and finally decided to today with family members. I drove over an hr only to have not so great service. The easy peel shrimp well you had to devein yourself. The server who started out great ended up being terrible and unprofessional, the food was overpriced for the quantity that was provided. Let's just say my desire for Joe's is now no longer and if you still desire to go hopefully you have a better experience.

May 13, 2018
They are closed

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Opening Hours

Mon:11 am - 11 pm Today
Tue:11 am - 11 pm
Wed:11 am - 11 pm
Thu:11 am - 11 pm
Sat:11 am - 12 am

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