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Refresh Reviews 2.5


Jan 2, 2018
I have ever been very impressed with this establishment but tonight in the drive thru I was more than pleasantly surprised. There was the shift manager Arnold and he was one of THE BEST I have ever come in contact with in fast food! He’s gonna go places and definitely deserves a raise!

Dec 18, 2017
Service is awful and they are often out of basic things- like applesauce and drinks for their kid's meals. The worst part though is I've been overcharged several times (in the same manner) the first time the girl was very annoyed I wanted a refund for the overcharge. The second time the manager gave me the money and I nicely mentioned that this was the second time in a few weeks and maybe there was a training issue. He told me I was just "unlucky."

Sep 3, 2017
Great food and great service. Especially from the young Hispanic woman named Emily. I believe she left town to attend university. Good for her.

Dec 4, 2017
Waited in line for 12mins and still didn't get my order taken. Arbor was 2mins and out. I don't suggest KFC unless you have ample time to invest in overpriced slowfood.

Jul 7, 2017
Arrived at approximately 6pm on a Friday. Ordered 2 chicken tender meals, 2 popcorn chicken meals, a chicken littles meal (chicken tenders on buns) and a extra crispy chicken breast meal. Then we waited. And waited. And waited. The line began to back up and all those folks waited. People at the drive they were getting their food for the most part. 20 minutes after ordering we were told by manager and cashier that they were waiting on chicken tenders for one of the meals. Meanwhile, all the other food was getting cold. They had no Pepsi. The restaurant was dirty. 10 minutes later still no food (after 30 minutes waiting) with no real urgency or concern from workers. Lady at drive the was playing on her phone. Nobody was cooking chicken. Finally requested a refund and recommended to the other 10 people waiting to order that they consider our experience. We went to Arby's across the road, spent less and left within 25 minutes on our way to Richmond, VA. Seemed to be poorly planned and managed. Likely did not have enough chicken to actually cook and serve. Someone needs to fix since regular customers stated this was normal. Worst experience at a KFC we have had.

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Opening Hours

Mon:7 am - 10 pm
Tue:7 am - 10 pm
Wed:7 am - 10 pm
Thu:7 am - 10 pm
Fri:7 am - 10 pm
Sat:7 am - 10 pm Open Today

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