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Tropical Smoothie Café

Tropical Smoothie Café

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2.6 Google Review
1595 Glidewell Dr #B7, Burlington, North Carolina, 27215, United States
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Google Reviews

Refresh Reviews 2.6


Mar 24, 2018
Was there for lunch today. Even though the place was not busy, after 15 minutes we still had not received our order that we were going to eat there. My daughter asked about it and was told that the chicken for the salads were in the oven. As she was walking away, she noticed a take out package on the counter. Another patron who was waiting also was served right after with his chicken wrap. Five minutes later, I asked about our salads and was told some story about training workers and it was taking longer. As I sat down, she asked my name. When I told her, she took the package off the counter-where it had been for over 15 minutes- and gave it to me. It was our food but ready for take out-except for silverware and the side items that I had to go back up for. I am a business manager for a business and I have never seen a more poorly run business inmy life

Mar 19, 2018
I had the worst experience ever with this restaurant! First of all, my order was incorrect. I didn’t realize it until I got home. Second, when I tried to complain to the manager by phone, not only did he refuse to come to the phone when asked by the employee that answered the phone, but he actually HUNG UP THE PHONE! I tried calling back repeatedly, but no one at this business would even answer my calls. I tried to call 25-30 times really because I was so pissed. It’s just unbelievable to me that a manager of any business would behave in such a fashion. I wasn’t rude to the employee that answered the phone. He said that the managers name was Patrick and tried to get him to the phone. I just asked to speak to the manager about a complaint. I will never spend my hard earned money with this establishment again.

Apr 3, 2018
Absolute garbage. It was slow to get one smoothie and a water cup made. The smoothie tastes like water and has no texture/flavor. And for $5 that’s unacceptable. Not to mention, I was immediately wafted by a pungent odor. Our cashier did not seem very enthusiastic but who could blame him, there seemed to be no organization. It had potential but was extremely dissapointing. The only reason I didn’t give one star is because the ice in my water cup was the pellet ice which of course is the best ice.

May 29, 2018
This is the second time I have came to this location and they are not serving "food" it's only 8pm. I asked if there was a certain time they stop making food and she said no just the machine they need for food is down.... guess I need to call from now on to make sure all food machines are working.

May 16, 2018
The staff seem pissed that you even dare enter the store and order anything, I've never had staff be so rude and condescending because I asked a question about something on the menu. Then after I received my order 30 minutes later it was absolutely terrible, essentially shaved ice with MAYBE a hint of flavor. I have been to the one in greensboro multiple times and never experienced anything like this before. Extremely disappointed and will never be returning.

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Opening Hours

Mon:7 am - 9 pm
Tue:7 am - 9 pm
Wed:7 am - 9 pm
Thu:7 am - 9 pm
Fri:7 am - 9 pm
Sat:7 am - 9 pm