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Steak 'n Shake

Steak 'n Shake

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3.7 Google Review
3120 Garden Rd, Burlington, North Carolina, 27215, United States
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Refresh Reviews 3.7


May 19, 2018
Seated quickly. Took forever to get a waitress to come take our order. Waitress had no personality, didn't even smile once. Once waitress left the table, barely ever seen her again. Didnt have the burger I wanted, had to order something else. Tea tasted like dirt. Ordered a milkshake, got a completely different one then I ordered. Have had good experiences at steak n shake but not at this one. Won't be back.

Apr 25, 2018
I've gone through the drive-thru. The food was made fresh. The parking lot was clean and clear. I ordered the $4 Cajun Burger combo. I personally didn't like how buttery the bun is, but everything else was great. I'm going to start trying the shakes here. I'll update once that happens.

Mar 3, 2018
Since moving away from where a Steak n Shake is locally, it was nice to come and visit one. Our server was on point. All around good visit, however both portion sizes were small, ordered large fries, but received the portion size of the regular. Ordered a bowl of chili, and when (just out of curiosity) I dumped the cup of chili my daughter ordered into the empty bowl... The bowl was filled more from the cup than when initially filled from the kitchen. If it were on any given Sunday this would be a lower review, but because I haven't had SnS in so many years I rated on taste and service alone.

May 25, 2018
Just left here after sitting for 45 minutes. They brought 1 of our 3 orders and when we asked when we’d get the rest of our food was told by the waitress she honestly doesn’t know when we’d get it. I then asked for a manager. They never came. We got up to leave and she finally came out. Didn’t apologize and offered nothing. We walked out. The waitress was just as unconcerned. We had to ask for everything - straws, napkins, silverware, our food. Terrible service. Not returning again.

May 18, 2018
Nice area. Everyone was pretty nice, but they messed up my shake twice lol but they let us keep the mess ups. So that was cool. Other than that, food was great!

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