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Western Charcoal Steak House

Western Charcoal Steak House

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4.4 Google Review
142 N Graham Hopedale Rd, Burlington, North Carolina, 27217, United States
(336) 227-1448 www.weststeakhouse.com
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Google Reviews

Refresh Reviews 4.4


Apr 25, 2018
We pass by this place often and, after being curious enough to overlook the outside aesthetics, decided to go check reviews. So many reviews gave this place high ratings and talked of wonderfully nice service and good food with a smaller price range. Okay! That sounds decent so, we went in. We immediately noticed a rough interior but were greeted by the nicest staff. The hostesses were so kind, the waitress was nice without being overbearing. We decided to stay and order. I got the chicken sandwich with cheese, coleslaw, and fries. My husband got the chuckwagon steak with fried okra and fries. While waiting for our food, we were brought out the most delicious hush puppies. They were light and airy and seemed to almost melt in your mouth with deliciousness. My husband thoroughly enjoyed his meal and even a little of mine. I have to say that I am glad we went ahead and ventured in because my meal was delicious. The only complaint I'd have was that, although very tasty with a nice charcoal flavor, the chicken on my sandwich was a bit tough and only slightly overcooked. I'd suggest to anyone to overlook the failing decor and go in to have a yummy meal with a great staff and at a very affordable price range. It's one of the better diamonds in the rough that we have found.

Apr 9, 2018
I'm reviewing the quality of the catering, not the restaurant. I recently attended a wedding that worked with Bakatsias Catering. The food looked really good, all of the servers were helpful and nice, but the food had no flavor or taste at all! From appetizers to entrees, literally nothing had any flavor- and that is hard to do with items like Salmon and Artichoke and Meatballs in marinara. I'm telling you, it was food shaped nothingness. And much of it was cold when it should have been hot. Perhaps this was a fluke- who knows? But, it disappointed me so much that I felt the need to write this review. Definitely request a tasting first. The only reason I am giving it 3 stars is the quality of the presentation and the friendliness of the wait staff.

Apr 6, 2018
Long-time Burlington favorite family restaurant with very good prices and quality food. The portion sizes are a good value. I had the seafood combination platter with flounder and oysters, a baked potato and garlic bread. I received 2 large flounder filets for the price which was an excellent value. Dining areas are very clean and the service is very good. Looking forward to returning to this restaurant to try their steak. Their menu has a great variety of choices. Prefer this place to many of Burlington's chain restaurants.

May 29, 2018
The staff are friendly. The food is fantastic especially the Tbonesteak! It is out of this world.. Cooked to perfection.

Apr 27, 2018
I've been coming to eat at this restaurant ALL my life (I'm 50 yo), and I have NEVER had as bad of service as I had on April 27, 2018! First off, we had to wait around 10 minutes to get waited on, then when my salad came, I was cutting it and a bug flew out...I sent it back. Next I had ordered the K.C steak...the same one I have eaten my whole life...I ordered it medium rare...it came to me barely cooked, so I sent it back. I asked the waitress if she was going to take off anything for all this, her response she had to ask the owner...a few minutes later she returned and said the owner agreed to take off $1...yes that is ONE dollar. I will NEVER eat here again!!!!

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Opening Hours

Mon:6 am - 10 pm Open Today
Tue:6 am - 10 pm
Wed:6 am - 10 pm
Thu:6 am - 10 pm
Fri:6 am - 10 pm
Sat:4 pm - 10 pm