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Papa John's

Papa John's

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3.0 Google Review
Granite Falls, North Carolina, 28630, United States
(828) 313-3333 www.papajohns.com
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Sep 11, 2017
I ordered a two topping medium pizza for 799 it’s the online deal in my local area . I selected pepperoni and jalapeños and somehow they only put jalapeños . You would think with the two topping pizza they would put double jalapeños as the mistake but instead they put skimpy layer of jalapeños. I called the first guy was nice he said he needed to speak to a manager and I was on hold for about three minutes and someone else picked up told me that they would remake my pizza I said OK do I need to bring my other pizza back up there because I haven’t taken any of it yet . I was on hold another 15 minutes just for the same person to pick up because he had to ask somebody if I needed to bring the other pizza back, just to pick up the phone to convince me it was my fault that the pizza was ordered wrong . I asked why the “explicit” would I order a 2 topping pizza just to get one topping” his response was,”because you made a mistake” i proceeded to tell him it was the app! He placed me back on hold abruptly! I did get angry and I did say a few swearwords not towards him more like at him out of frustration because now they weren’t going to make my pizza the right way. After telling me they were going to. To be honest I am afraid to go back to that store because I’ve worked in restaurants before and I know how food is treated in situations like this . I’m very frustrated and papa johns is my favorite pizza place and I’m a frequent customer. THIS IS NOT EXCEPTIONAL!

Feb 28, 2018
Awesome

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Opening Hours

Mon:10 am - 10:15 pm Open Today
Tue:10 am - 10:15 pm
Wed:10 am - 10:15 pm
Thu:10 am - 10:15 pm
Sat:10 am - 12 am