To be honest, me and my family arrived around 6. We were asked to wait which Is no surprise because they were busy which we completely understood. After an hour wait we decided to check in and ask how much longer before we could be seated. The front desk lady(forgot her name) didn't write our party's name down. So they didn't even know we were there.
After we got seated outside on a fairly chilly evening our waiter was super polite, friendly and understanding and tried to make the outdoor patio much warmer for us. It worked and we ordered our drinks. He got them in a timely manner and we ordered our food. After about ANOTHER hour without seeing our waiter we got our food.
This, this was the worst part. Our food was cold, I ordered a plate with seafood on it that was raw/cold and my brother who got the same meal as me ended up getting sick when we got home. The waiter didn't check on us for the entire time we were eating to refill our drinks. And desert didn't come for at least 45 minutes. My family didn't leave till it was 10:00 in the evening. The manager was apologetic but this didn't help our awful experience.
Absolutely horrid experience, we were tempted to go grab fast food in the beginning and that probably should've been the choice we made. We will never come back.
