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Cook Out

Cook Out

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3.7 Google Review
1240 E Broad Ave, Rockingham, North Carolina, 28379, United States
(910) 410-8670 www.cookout.com
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Google Reviews

Refresh Reviews 3.7


Apr 29, 2018
I had the worst experience of my life at this cook out! I will never go back there again. When I received my milkshakes they had ice cream all over the cups. After they fixed that I saw that my fries did not have seasoning on them. They took the bag to the back and poured seasoning all over it. I didn’t say anything I just left to find out my milkshake wasn’t what I ordered. We went back, when we finally got to the window I told the manager what happened. He would not give us our money back and told us to call corporate. This is not my first time having a bad experience there. I thought I would try them out one more time but it seems they hire people who are strung out on drugs, can’t cook, and have TERRIBLE customer service! Wow, I can’t believe the experience I just had!

Apr 24, 2018
The service has been wonderful every time that I came to get a little snack in between classes and I never had a problem with any of my food nor service. This last trip thinking that it's going to be the same amazing service caught me off guard. The service was just terrible and the young lady at the drive through window just seemed like she was doomed to start some trouble by the way she carried herself and talked to me. I should of asked her, her name and to let me speak to her manager but I felt as if she carried herself like this all the time. She defiantly left a very nasty taste in my mouth about this location. I am writing this review because all the cookouts that I ever been to, I experienced amazing customer service. Maybe this employee doesn't need be working the window.

May 30, 2018
Had the worst experience ever at the cook out in Rockingham nc will never go back my food was Burt was the first ones there at the window and I waited 24 minutes ! And the ones at the window was keep on going threw about 4 people and I was there first ! Oh and when I say I want to talk to the manager they get an attitude and smart with me ! And the manager named nick he ain’t nothing he was so rude! And needs to be fired quickly!

Dec 31, 2017
just stop by this cook out and was very impressed! grilled cajun chicken sandwiches were excellent. And the employees were super friendly. My new place to go buy grilled chicken.

Dec 30, 2017
Thiswas my first time ever going there and I was pleasantly surprised. The food taste great and the service was superb. I've never had service so fast and with a smile. I would recommend this restaurant to anyone traveling in the area. We had five people in our van ordering food and thewhole order was ready when we arrived at the pick up window. Great service!!! A-1. This type of service should be copied at all restaurants.

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Opening Hours

Mon:10:30 am - 3 am Today
Tue:10:30 am - 3 am
Wed:10:30 am - 3 am
Thu:10:30 am - 3 am
Fri:10:30 am - 3 am
Sat:10:30 am - 4 am