Arby's

Friendly staff, nice and clean, good food, and GREAT service! That's what we should expect....and that's what they give. Nothing against kids learning to take responsibilities and get a job; but this location has a good balance of mature adults and teens that work well together (at least whenever I eat there). Too often, the crew in restaurants is a bunch of kids with one adult mgr that cannot possibly foster them all to a standard of excellence without more mature team members helping to set an example. Kudos to this location for getting it.

As tourists we thought we'd give the $1 menu a try at our first time at Arby's. The food really is fantastic value for money and the ultimate chocolate milkshake was the best shake I've had in a long time. The price probably explains the huge queue, however having just one miserable server doesn't help matters.

I could not have had a worse experience at the location. Me and my elderly grandmother were ordering and everything seemed to be going smoothly. We got up to the window, grabbed our food, and pulled up to the parking lot to check if everything was there. We were missing 3 items, 2 drinks and an order of fries. One of the drinks and the fries that were missing was from a meal that we ordered. We went back and told them about this, and what we got back was practically being accused for trying to take advantage of the employees. So, we had to order these items separately, charging us way more for this food than it should have cost. When we ordered these, my grandma had to ask me to tell them what we ordered. She asked what what fries we wanted, and I said “Just give me a large fry, please.” I said this in a polite tone, but she came back to me and said “You need to be quiet, I wasn't talking to you. Your grandmother is the one that needs to order.” My grandmother proceeded to tell her that I needed to order for her, since she is nearly deaf. The employee rolled her eyes, and then asked for the 2 drinks that we didn’t get. I ordered a medium drink and a large drink, but charged us for 2 large drinks. More proof that this employee doesn’t listen and is lazy. I went home and told my cousin about this. He didn’t tolerate it because he’s works and has worked in the food industry for a long time and he knows all about this stuff. We went and asked for a manager, we talked to her and then the employee who told me and my grandmother off came up and talked to us. She proceeded to tell us that none of it was true and that we were lying. She also said some things under her breath about me and my cousin. Mind you, I am a thirteen year old. This woman had just been extremely rude to an elderly (who is also a widow of a veteran) and me, a child. The employee had long blonde hair and is heavyset. I hope this type of behavior is never exhibited towards anyone else and that this employee faces the repercussions of her actions.

The Harrisburg location of Arby's is spotless every time I go there. if you dine and you can plug your USB charger directly into the wall. Nice place for a contractor to have lunch and make sure his phone is charged all the way up.

Absolutely love their Turkey sandwich Always friendly and helpful service