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Arby's

Arby's

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3.9 Google Review
9518 University City Blvd, Charlotte, North Carolina, 28213, United States
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Refresh Reviews 3.9


May 27, 2018
I have a craving this past Friday and decided to make a special trip to an Arby's near me. Little did I know and at this University location drive thru, the guy who is taking my order told me that there are only two Cherry Turnovers left on the shelf. I than ask him how long will it be if I wait for some. He said it would be an hour through the intercom. Well since I have time to spare, I told him I will come inside and wait for some. So I went inside and saw there are six Cherry Turnovers on the shelf and that he had lied to me in my face I than got madder and madder. I than order ten fresh made turnovers and ask the cashier how long will true others take he than told me its going to be a 30 minute wait. I told him that's fine, I will wait for it. As I waited for 30 minutes and didn't know that they only made four fresh Turnovers for me, decided that would be my only time visit at this location. However during the 30 minute wait, I saw other customers orders begin to mess up One had order Roast Beef with double meat and they only gave the guy single meat where the guy brought the food back and they took the sandwich back to the kitchen and out on more meat. Than another order a large orange shake and they made a small shake. So the same staff took it back and dump the little shake into a large cup and filled it up with the rest of the shake and more whip cream. Also food was everywhere on the floor in the kitchen area and nothing was being cleaned. These type of work is unexceptable in the restaurant industry. If I was the Health Department and seen this behavior there would be a fine to the store and close the store down.

May 22, 2018
Arby's is the reason at my daughters no longer like McDonald's. They have realized at fast food doesn't have to taste mediocre and bland. Arby's has become their favorite fast food restaurant, hands down.

Mar 18, 2018
Arby's is new in Harrisburg. The store is clean, as are the restrooms. The location is not Prime. Difficult to enter if you are traveling north on 49, and difficult to exit if you want to turn left onto 49 from the restaurant. Love the new choices of meats

Feb 25, 2018
Very friendly and fast. Food was warm not hot.

Oct 23, 2017
Gets 3 stars because I love Arby’s and food is always good and USUALLY customer service is ideal. Except when I say I need a few minutes at the drive in and they say “soooooo now? Are you ready now? Now???” How about I wanted to order more food but because you rushed me, I only got 2 things? Whatever, saves money on my part and loses money on your part. Also, don’t ask if I need sauce if you won’t give it to me anyways?

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Opening Hours

Mon:10 am - 12 am
Tue:10 am - 12 am
Wed:10 am - 12 am
Thu:10 am - 12 am
Fri:10 am - 12 am
Sat:10 am - 12 am