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McDonald's

McDonald's

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3.5 Google Review
3000 N Main St, Hope Mills, North Carolina, 28348, United States
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Google Reviews

Refresh Reviews 3.5


May 12, 2018
The McDonald's on Hope Mills Rd is just TERRIBLE, the service is slow & the food is old. My last experience was the worst, I asked for 2 fresh Big Mac combos & waited for 28 minutes! Turns out the fries were still old, they were brown. The manager brought my food out & I asked her to taste the fries herself. She had to get some real fresh fries & by the time she came back with fresh fries the sandwiches were cold! Terrible customer service!

Apr 15, 2018
Staff friendly, fast service, there’s a long hair don’t care guy with glasses that rolls through sometimes. He cute, wanna date him. Food ight.

Jan 12, 2018
No pride in service, food, or accuracy. I had 2 repeat my order 2-3 times for each item & her tone was as if she was irritated. We were parked 4 our order which took over 4 min 2 come and was missing a med fry. I went back inside & told them I was missing fries and nobody seemed to be too concerned. Almost a minute later they brought me my fries and said "sorry". When I got home 10 min later I find that my 3 boy happy meals are 2 girl & 1 boy, so the kids were fighting over the boy toy. The onion and ketchup burger had no onions on it either. I should have had Sweet & Sour sauce for 2 happy meals and one 10 piece. No sauce in the meals and 1 SS and one RANCH in the bag. The fries were dried out and cold as were the nuggets. The triple cheeseburger (which they said they don't do as a meal) looks like it slid into home and sat there for 15 mins (also cold). 30% of the cheese was falling out the side and the whole thing was stacked at a 45 degree angle (see my Pic). Clearly there is no pride in the service or the food and no sense of putting the customer first. All I saw was a bunch of crew that saw the customer as an irritation that needed to have their food thrown at them so they would go away. UPDATE, I went on line and took the survey and asked to be contacted. That was almost a week ago and I have not heard anything back from the store or the corporation.

Apr 12, 2018
I got a 50 piece mcnuggets ask for them to be fresh and when I got them they not fresh so make sure before you leave they are fresh.

Apr 8, 2018
Typical McDonalds. Sometimes good service others not so good. Food is typical fast food.

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