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Zaxby's Chicken Fingers & Buffalo Wings

Zaxby's Chicken Fingers & Buffalo Wings

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4.4 Google Review
6702 Knightdale Blvd, Knightdale, North Carolina, 27545, United States
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Google Reviews

Refresh Reviews 4.4


May 3, 2018
Great chicken and salads. Good sweet tea

Dec 1, 2017
Lots of nice reviews for this place, so maybe they were just having an off day today. I only gave it 2 stars because the fries were good and I was served quickly. I would give it zero stars for the drive through service and the chicken strip sandwich. As I have over 20 years in the customer service industry, I'd like to address the drive through service first. Yes, it was quick, but the girl was EXTREMELY rude. No smile or greeting when I drove up, she handed me a drink with zero expression on her face. I said "thank you" she didn't say a word, she handed me the food, same blank cold expression on her face, I said "thank you" again and without a word or expression she literally turned her back on me and walked away. She did not say good bye, or thanks for coming by, nothing. That was very disturbing. I had never been to this restaurant and it actually made me regret going. Her behavior combined with the chicken sandwich. My stomach is grumbling in protest as I type. The chicken was extremely greasy and the sause was not to my taste at all. It made me nausious. Maybe the (tall, skinny, long hired white girl) was having a bad day, but in customer service you should at least try to fake a good attitude. And maybe they need to check their fryer to see if it is functioning. Or replace the oil. I don't know, it tasted really off.

May 14, 2018
Nice staff and good food

Jan 27, 2018
Zaxbys is very loud. There are many families at lunchtime and seating can be difficult. The floor was dirty with food. There seemed to be a need for more staff. They do have good food, chicken dishes are a favorite.

Feb 15, 2018
Great food and service will return here

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Opening Hours

Mon:10:45 am - 10 pm
Tue:10:45 am - 10 pm
Wed:10:45 am - 10 pm
Thu:10:45 am - 10 pm
Fri:10:45 am - 10 pm
Sat:10:45 am - 10 pm