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Pizza Hut

Pizza Hut

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2.3 Google Review
4701 13th Ave SW, Fargo, North Dakota, 58103, United States
(701) 281-9000 www.pizzahut.com
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Google Reviews

Refresh Reviews 2.3


Apr 19, 2018
Waited over an hour and a half for pizza, called over and over looking for where it was, got the run around, and when I finally got it, it was cold, nasty and had the delivery guy blame me for as to why it took so long when I was the one who called initially looking for where it was. I have never been so unimpressed with a place! I work in coustmer service and would be ashamed if any of my employees acted how these employees tonight did!

Apr 12, 2018
You will experience the worst customer service ever if you order from this place. Delivery drivers carry out of state phones and won't deliver your food if you don't answer them. Manager is completely crass and has zero integrity or professionalism. Either he was making stuff up as he went, or his driver was obviously lying and he was still attacking the customer about it. I've never heard of delivery drivers that don't deliver food, but apparently that's a thing with this place.

Feb 11, 2018
Ordered 2 pizzas at 9pm our pizzas finally showed up at 12am. I called four different times and received different answers each time. Was even told that the driver tried to deliver and no one answered the door. I asked for the name of the store manager and they hung up on me. One guy said let me transfer you to the supervisor and no one answered the phone. I will never ever order from pizza hut again. Horrible experience and customer service is nonexistent in this store.. Very unhappy customer..

May 13, 2018
Waited 2 hours for my food, the pizza had clearly been dropped, toppings were not on pizza and the pizza was folded. Everything was soggy and not even remotely warm. It was all waste. Fries, cheese bread and mozzarella sticks were soaked. What a crappy welcome to the area.

May 18, 2018
Ordered, app said "1hr 10min". Sure I can deal with that. Well 1hr 30min past no pizza. Called the Pizza hut number and apparently it gets routed to a call center (first one was pensilvPenns). The lady I talked to was 17. She could give me $4 off. Well, I asked for a supervisor and she said that there isn't one. Which that everyone knows there is a supervisor in all call centers. Well, I stated "I would like to cancel my order unless I can talk to a supervisor". Then she proceeded to transfer me. I got a supervisor on the line. This person was from Kansas. Well she said that my order was cancelled. Really, my order was cancelled?!?!? Apparently the 17 year old cancelled our order and then quickly transferred me. Well I sat and argued tiwht the supervisor, and she said there is nothing she can do since it was cancelled. The only other option was to re-order and get 50% off. Really? Wait another 1hr30min to get food (this would be 3 hours since ordering if I did). I would never order thru them again.

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Opening Hours

Mon:11 am - 12 am
Tue:11 am - 12 am
Wed:11 am - 12 am
Thu:11 am - 12 am
Fri:11 am - 12 am Today
Sat:11 am - 1 am

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