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Wendy's

Wendy's

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3.2 Google Review
11007 Reed Hartman Hwy, Cincinnati, Ohio, 45242, United States
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Refresh Reviews 3.2


May 31, 2018
Absolutely horrible experience. I got out of the drive through because the line was so bad. I went into the main part & there was only one woman ahead of me at 145pm. I ordered 2 chicken sandwiches & 2 Frostys. At 215pm the cashier told me their Frosty machine was broken. 30 MINUTES AFTER I ORDERED. When I told her it was unacceptable to make someone wait 30 minutes for their order & then tell them they couldn't fill it she STARTED YELLING AT ME in some form of ghetto language!!! It took another 15 minutes to get a refund & she never apologized. This place is terrible. Why they would make a ghetto Wendy's in Blue Ash when they have such a gold mine with the lunch business is beyond me! On a positive note. The manager was very nice. He said he would "speak with her about her attitude" That was too little - too late. I will never go back

Mar 13, 2018
I've been to this Wendy's a handful of times all at different times: weekday lunch, weekday evening, on the weekend... Each time assuring myself it had to be different due to how busy they could have been the previous times. No difference. I've never spent less than 20, 25 minutes here between waiting to order and getting my food. If you're inside to order and can observe the staff, they just take their time and appear not to care in the least that the line is to the door where half of the people came in because they had spent 10 minutes in the drive thru only having moved two spots... Either management or corporate needs to SERIOUSLY consider restaffing or training. It's pretty poor (and unfortunate for the customer) to have a fast food establishment that can't even keep up with casual business of the business-district type area it is located in.

May 4, 2018
This restaurant never open on time in the morning. The sign say open at 10:00am but i was there a couple of times around 10:15am and the doors still locked. Maybe they should change the opening time so people don’t piss off like me because we all don’t have 1 hour break. I wasted my break time to go there and have to come around looking for something else. I will avoid to go there again and so my coworkers.

May 12, 2018
I love wendys to is the best among most out there and my best is the baconator fries

May 13, 2018
The Service was amazing , really appreciated how fast I got in and out of the drive thru so fast .

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Opening Hours

Mon:10 am - 12 am
Tue:10 am - 12 am Today
Wed:10 am - 12 am
Thu:10 am - 12 am
Fri:10 am - 12 am
Sat:10 am - 12 am

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