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Shanghai Mama's

Shanghai Mama's

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4.1 Google Review
216 E 6th St, Cincinnati, Ohio, 45202, United States
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Google Reviews

Refresh Reviews 4.1


Apr 16, 2018
I usually don’t write reviews, but this is necessary. I’m so upset tonight because of the way my family was handled at Shanghai Mama’s. My mother’s order was completely wrong and she called to inform them. The “manager” basically stated in that my mother was lying, as if to imply that we just wanted to get free food! She was then told that she couldn’t do anything for her!!! The “manager” hung up on her MULTIPLE times and this finally forced me to drive back to the restaurant (25 minutes away). When we got back to the restaurant, she was very very rude, condescending and insulting. She made it seem as though our money wasn’t green, just like hers! Our family will NEVER EVER spend another penny there!! Stay away if you want good customer service!!!!!

Mar 11, 2018
As a first time visitor, it was truly great. Massive selection of food choices, that taste great, and even has a full bar! I would highly recommend! It would've received a 5-star had the server not needed reminded about getting drinks and forgot an appetizer. In his defense it was packed and a little hectic.

May 10, 2018
Fast, delicious, easy. The employees mumble a bit but the pad thai is wonderful. New favorite for Chinese. Great aesthetic. Cheap and fast food.

Apr 16, 2018
Nasty, nasty, nasty, managers were horrible. Disrespectful not much else to say. Business owner will never recommend to professionals.

May 1, 2018
I walked in not knowing anything about the place as I was a tourist. I was not in the least bit disappointed. Great pad thai, really cool interior style, and a real friendly American server.

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Opening Hours

Mon:11 am - 9:30 pm
Tue:11 am - 9:30 pm
Wed:11 am - 9:30 pm
Thu:11 am - 9:30 pm
Sat:4 pm - 3 am