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Refresh Reviews 3.7


May 7, 2018
I've been going to this subway for over 5 years. Yesterday was my final attempt to get food from this location. Almost everytime I go to this location they are out of something, and lately the staff has been very unprofessional to say the least. Yesterday about 12:45 went through drive thru. I understand it's normally pretty slow process but I'm OK because I usually love the food. It's started off we ordered 2 separate orders which seemed to be aggravating to cashier. The first was steak n cheese, felt very rushed to give order, then ordered BMT, same thing rushed and felt alittle aggravated myself but continued to the 2nd order which was a very simple Italian sub. Was told to pull around for total. We sat at window over 15 minutes before seeing anyone. Then once we did was told they were sorry but they was out of lettuce, did we want spinach instead. I said no thanks (if I wanted spinach I would of ordered) but OK let that go considering we now are at about 20 minutes. Subs came out about 4 minutes later. Went home to eat and bread on the one sub that was suppose to be lightly toasted was like a rock. Seriously you could knock on the bread like a rock. The other sub had wrong veggies but one thing all sandwiches had in common was a sour taste. The only thing we all had that was the same was mayo, and the same cheese. We ALL have been so sick all night. We have all ate nothing else in common besides this for lunch so there is no doubt something was spoiled or bad. I'll be calling and speaking with owner in regards to this. Not to mention everytime for the past year they are always out of something. Bread, condiments, steak something, but come on lettuce? Thought well maybe it was the issues that had been going around with lettuce breakout but we still all good sick minus the lettuce they was out of. I don't like to be negative but I can handle a longer wait, or even younger employee who seems kind of rude but being sick and having to call off work due to bad food is unacceptable to me. Just very thankful I didn't feed my son this food because his little body couldn't handle how bad it has been on the 3 of us for over 10 hours.

Apr 6, 2018
Great place in general staff is willing to have a nice conversation have never been rude They are good at taking orders never have messed up just a great plce

Mar 6, 2018
The place was very busy but they still had a good team getting the orders and getting them done in good time.

Jan 30, 2018
I have been going to the subway on Kauffman in Fairborn for 3 years and this was the first time my order has been wrong..I returned my order and they re did the order..they were so friendly and nice about it.. they apologized to me and my daughter for the mess up..I will continue to go there and would like to thank the girls who waited on me..I'll definitely continue to go to the Kauffman store

Jan 5, 2018
Never have the open sign on when they are open and many of the employees are unprofessional. On the bright side, the foods always great

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