Michael's Grille

Server was super nice, food was hot, and great portions 😁

I drove 160 miles to come to this hotel to see the band. I decided to dine in the restaurant since I didn't care to drive anymore for the day. I was seated promptly and that's where things went downhill from. The wait to have my order taken was longer than I care for, especially since they were not busy at all. Once I finally placed my order, the server had to come back and have me repeat it. Next came my salad and bread. Rolls were doughy and the knife provided did not cut them well. I was given a plate of those annoying individual foil wrapped rock hard pats of butter to use, further turning my roll into a dough blob with a hunk of butter on it. Salad was good; mixed greens with fresh plum tomatoes, red onion slices, crisp cucumber, cheese, and tasty croutons. Italian dressing was good. Next comes the main course. I always order ribeyes no matter where I am across the country. I get them prepared medium with a baked potato, extra butter, no sour cream. This meal included the veggie of the day. We'll start with the good. The asparagus was cooked perfectly and had good flavor. The baked potato was generous in size, but was warm at best, had no butter on it and a side of sour cream. I had to unwrap those damned butter pats they gave me for the rolls to put on my potato. Not happy about that. The steak was not cut evenly, so a third of it was cooked well and tough. The other third was perfect, the last third was close to raw. I think they just slap it on the grill with no seasoning (not even salt and pepper). The waitress checked on me about a minute after delivering my plate but I hadn't started eating because I was busy unwrapping butter pats. I was not checked on for the remainder of my meal. I had to wave someone down to get my check. When I did get it, I was not asked how my meal was. When I left, there were two people standing at the host stand talking with each other. Not one of them thanked me for dining or told me to have a good evening. I will not be eating here again if I come back to this hotel.

The reason for only 2 stars has nothing to do with the food or our server. It has to do with the wait to be seated due to the fact that no one was clearing tables. Who I assume was the manager was walking around in circles and doing nothing more than pushing chairs up to the tables instead of helping to clear them. Near the end of our breakfast 2 servers were arguing right in front of the buffet. Very unprofessional.

The luncheon buffet is always so good with a great variety daily.

Nice