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The Rail - Canton

The Rail - Canton

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4.3 Google Review
4347 Belden Village St NW, Canton, Ohio, 44718, United States
(330) 497-7550 www.therailburger.com
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Refresh Reviews 4.3


May 18, 2018
First, the food was good. Now the reasons for the low score. Service is extremely slow. Do not go there if you are on your lunch break. There was approximately 6 tables in that at a little after 1pm. About 4 of those table had food or were finishing up. We placed our order for a burger and sloppy Joe s. It took forever for them to bring our food. I don't believe it was our server's fault. When I can't get a burger with fries and sloppy Joe sliders on an hour lunch and the restaurant is not busy, there is a problem. The next issue is price. $11.75 for a burger with egg is steep. The food was good but that is a little much for a burger. I don't believe we will be going back.

May 4, 2018
My coworkers and I had lunch here today. For my first time there it was great! The food presentation and taste was excellent! The service and friendliness provided by our waitress (and she was beautiful too of course) was excellent as well! Many thanks for everything 😁

Apr 28, 2018
My wife and have been here 4 times since moving to the area and we both agree it is absolutely the best hamburger either of us have experienced. The beef is prepared perfectly to order, the staff is friendly and service is fast. We enjoy the fried pickles for appetizers and one of us gets the potatoe tots. Our go-to place for a good burger and beer!!

Mar 31, 2018
I went in with one other person today (Saturday) around 12:30. They were busy and we were quoted a 15 min wait. Not a problem. About 15 later, we were told we could sit at the bar. There were 3 seats closest to the kitchen open. We sat down and were served. While there, the bartender kept shaking out her hair and walking over to where we were and also where they were sitting drinks waiting to go to tables and fixing her hair. She was also observed handling dirty dishes and silverware then handling drinks without any hand hygiene. That wasn’t even the worst though. The I would assume manager was standing at the line and taking food from the kitchen and eating it over plates of food waiting to go out. I could see it from the mirror behind the bar. Then, he went to the hostess station and snapped a female employee with a wet towel. He then went back to the window and was talking to the cooks. I couldn’t hear much, but I overheard “sexual harassment” and “that’s indecent workplace exposure” along with laughing from me seat. I was so happy I didn’t have my children with me! When I was almost finished eating, the bartender brought the check. Both of our meals were on one check but it wasn’t worth trying to track her down to have it fixed. We had planned on dessert but since we weren’t offered, we went somewhere else. The food was adequate, but I did not care for my side dish. I wouldn’t have minded the $40 it cost to eat if the service was better. However, I’m not sure I will be back after what I witnessed from the staff.

Apr 14, 2018
Nice little place slight weight. Burger was cooked perfect could have been brought to me a little sooner. You must try the homemade tater tots unbelievable would go back just for those

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Opening Hours

Mon:11 am - 10 pm Today
Tue:11 am - 10 pm
Wed:11 am - 10 pm
Thu:11 am - 10 pm
Fri:11 am - 11 pm
Sat:11 am - 11 pm