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Burger King

Burger King

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3.4 Google Review
5760 Ridge Rd, Parma, Ohio, 44129, United States
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Google Reviews

Refresh Reviews 3.4


Apr 27, 2018
We went inside and had to wait almost 30 minutes for them to get our order correct after several attempts at trying to do so. Seems their was a lot of miscommunication between manager and employees which I could clearly see that frustrated and intimidated the cooks behind the counter. The manager offered us free dessert for our wait, which we gladly accepted. However, when we got our food, the onion rings were cold and the buns were so dry that they fell apart after first bite making a mess of our hands and angered my boyfriend making the entire experience a less than happy one. On our way out I noticed there was a hiring sign and thought that maybe those cooks were new and didn't quite have it down how procedures were done since the manager kept reiterating "mark your sandwiches please." I know we'll never go back any time soon. It’s sad to me that the BK in our area have gone downhill fast in terms of service and quality of food. The above BK was a bad experience and a few months earlier we went to the one on Snow Road. As we walked inside, all....I mean ALL the employees walked out the back door even though they saw us coming in. We waited for about 8 min someone to return to take our order but no one ever did so we left. As we were going behind the BL bldg on our way out, we noticed four employees outside the door smoking cigarettes. They just stared at us as we drove by. Sad. Very sad. BK used to be my favorite when I lived in Avon Lake, but here in Brookpark, they really have some issues that need addressed. Hope this helps and really hope they step-up their game and become a good place to eat.

Mar 30, 2018
Nice, clean restaurant. Ours orders were made properly. There were even outlets available for customers to plug in and charge up. The service was pleasant and fast enough. Clean restrooms completed the good experience.

May 1, 2018
Workers have attitudes food is ok sometimes..its a guessing game if u go there ..one day food is good and done ok next its not

Mar 24, 2018
Friendly staff and easily best BBQ in Cleveland. Way better then Mabel's and Proper pig combined.

Mar 21, 2018
My whopper was dry. I miss the old days when the burgers were made fresher than they are now. The drawer thing has to go.

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Opening Hours

Mon:6 am - 12 am
Tue:6 am - 12 am
Wed:6 am - 12 am
Thu:6 am - 12 am Today
Fri:6 am - 12 am
Sat:6 am - 1 am

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