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Santa Fe Cattle Co

Name: Santa Fe Cattle Co
Address: 1300 Lonnie Abbott Blvd, Ada, OK, 74820, US
Telephone: (580) 421-9700
Price range: $$$

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1300 Lonnie Abbott Blvd, Ada, Oklahoma, 74820, United States

(580) 421-9700 www.santafecattleco.com

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Cliffton White

Mar 20, 2018

MY WIFE'S BIRTHDAY People go to a steak house to get a good steak. We ordered the most expensive steaks on the menu and I ordered mine medium well. They didn't cook my steak nearly long enough, it got sent back to the kitchen and when it was returned to me, it wasn't even half the size of the steak they took. It was also burned so bad that it was like jerky and had random sides on it to which the waitress realized it was someone else's plate that was like a 6oz steak instead of the 16oz I ordered. They took it back and returned with another small steak that wasn't AS burned, but pretty close. The waitress apologized before I seen it because it too wasn't my $20 meal. I kept it anyway, by which time my wife wasn't even eating anymore. I was thinking how horrible of a birthday dinner experience it was for her to listen to all of this when we got the check and the manager had paid for my meal. So thank you to whoever the manager was who did that because that was the only thing that made up for all of the confusion. I would honestly return because it was just all a misunderstanding and they were having a very busy night..plus, we had 4 different waitresses so that might be the cause of all the mix-ups.

Shaila O'Farrell

Apr 21, 2018

My husband and I visited from Dallas Texas. We sat at the bar and the wait staff was very attentive and busy but great at what they do. However, my steak was cold and tough my potato was so cold the butter would not melt But I did not complain I ate as much as I could. We had a couple long island ice tea‘s each. Once we got the bill we were charged $16.50 for each of our drinks. Holy cow! We just paid $60 for four drinks. I would expect this at some high-class restaurant or some high-class club but this is Ada Oklahoma!!! We spoke to the manager and apparently they do not have a “long island ice tea button” for their System so they charged us by the shot. Yes, we were charged for three top shelf shots each for each of our one drink ! So, one drink for me three shots....one drink for my husband three shots. I seriously cannot put into words the unprofessionalism of this so-called manager. He was very rude from the beginning he told me that I was just not listening when I explained to him that I should have been informed that my drinks were being charged in this manner. He did not care there was no budging he was not going to try and help the situation he told us that we could take our money and business somewhere else if we did not like The way he charged our drinks. That would have been great if he had told us that ahead of time but now we are sitting here looking at our bill. I simply just cannot put into words how horrible this manager was. I have been in the restaurant and beverage industry for over 18 years. I know how to handle a table I know how to handle a guest who has a complaint. it is very obvious to me that this “manager” needs further training. The ladies at the bar could have handled this situation in a much more professional manner. It is possible that they should consider on replacing the manager with one of the staff who knows how to handle the guest. We will however take his advice and take our business and money elsewhere the next time we are in Ada Oklahoma . We tipped the waitress nicely because she did her job very well it is unfortunate that she is under the guidance of such an Incompetent manager.

Sharen Chaney

Mar 30, 2018

Everyone was very friendly, and helpful. Our waiter Ryan served our meals quickly, and always friendly and smiling, and made sure we were taken care of. Our meals were delicious. Thank you ☺

Jeremy Frost

Feb 12, 2018

Pretty good place for a steak and some peanuts. Reasonably priced selection and a generous portion are always ready for you here. Be careful getting the Big A salad. It is HUGE. Steaks were cooked perfect and shrimp was flavorful. Mac and Cheese is really bland but was the only thing on the table that didnt have flavor.

Rebecca Ray

Mar 8, 2018

Amazing food and service. Has a great overall atmosphere. My son loves to stomp the peanuts on the floor. The rolls are the best in town!

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