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Google Reviews

Refresh Reviews 2.9


Mar 19, 2018
Okay...I gave this place a couple of chances. Don’t waste your time. The first time I ordered here I ordered the chicken fajita wrap. I got a chicken salad wrap. Tonight I ordered the chicken fajita wrap again and I got the chicken fajita wrap. However no chicken. Bad staff bad management. Drive further into town and get what you pay for. I have an update!!! Just ordered a chicken Caesar salad. Went to pick it up and guess what. They have no Caesar dressing. They offered to drive to the grocery store to get some. This place is an absolute joke. Won’t visit again for any “fresh” food. Management should be absolutely horrified with this establishment. Don’t punish your community members like this with your incompetence. Do you see the canned response from the “owner”? Applebee’s does not care about the bad reviews. It’s all about monthly revenues. Cater to the stock holders. I would rather spend a few extra dollars and get a much better meal and service.

Mar 16, 2018
The food was lack luster and extremely small portions despite the way it's advertised and menu claims, additionally there isnt much consistency when ordering the same thing at different times. The customer service was more than lacking. Curb side to-go apparently isn't available when they decide they don't want to, no explanation nor does it say that anywhere online or when ordering confirmation comes through. A little friendliness or kindness in explaining this to customers would go a long way, but to say that professionalism was lacking is and understatement.

Apr 19, 2018
I used to love this place. They have happy hour. The chicken wings are great. But the comparison of prices and food portion is not good. Its expensive for the amount of food.

Dec 28, 2017
Slow, slow service. Half of the food is hot and the other is room temperature. Don’t go during lunch time, even slower service. Went there again a few months later (12/28/17) due to lack of options and more of the same. Actually worse service at dinner time. The restaurant was 1/3-1/2 full and it took 45 minutes for our dinner (two adults and a toddler). Also, we asked for a ramekin of mayo and that took 15 minutes. Same service over and over. If you’re in town and have other options you’re interested in, shy away from popular meal times at this location.

May 9, 2018
Im from out of town and started my night at Val's It's About Time. Had to seat myself and couldn’t for the life o me get a drink or food order in, in close to 45 min in an 80% empty restaurant. I think one of the waitresses hated my face too cus i got the stink eye. Mind you noone actually ever talked to me. Went to Applebee’s. Food was meh and no horse radish for my steak but all was cooked and seasoned very well. I avoid chains usually when out of town. But when i do, i pre lower my standards to an appropriate level. That said, the bartender saved my day. Gladis was friendly, attentive, (my drink got refreshed the second i took the last sip and not a moment before) and non invasive. She also had a drink in my hand and my order taken in under 2 min from me walking in the door. Weird night. Val's It's About time (Ha! I get the name now, cus they make you wait... i see what they did there) has awesome reviews and i got an actually insulting level of service. Applebees had generally bad reviews but i had a more pleasurable dinning experience than iv had in weeks on the road. Three cheers for ignoring reviews, just tryin places for yourself and forming your own opinions! P.S. To Applebee’s managers, give Gladis R a raise. Shes doing you proud.

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Opening Hours

Tue:11 am - 12 am
Wed:11 am - 12 am
Thu:11 am - 12 am
Fri:11 am - 12 am
Sat:11 am - 1 am