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Tobias S Frogg

Tobias S Frogg

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4.0 Google Review
1766 Columbia Ave, Lancaster, Pennsylvania, 17603, United States
(717) 394-8366 tsfrogg.com
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Google Reviews

Refresh Reviews 4.0


May 16, 2018
Terrible slow service. @Management response: While I appreciate that, and understand that can happen, it means a *WHOLE LOT LESS* when the two tables near me with other servers got served *MUCH* faster than we did. This restaurant was one of my wife's favorite places, we wend around 3pm on Mother's day. It was not busy. We were on the porch area, there were three tables being served in there, with three waitresses. Our initial drink order took nearly 15 minutes to arrive. Other tables came in after us, placed their orders and received their drinks almost instantly, and definitely before we got ours. Both of the other tables came in after us, and had their entrees faster than we did. When our food was finally served it was cold. My daughter's burger was burnt. I work in the service industry. I have worked in hospitality. I am fine with minor mess ups, but this was simply unacceptable. I will also say that I find the response telling. No research was done to find out *WHEN* all of this happened. It was a blow off response, that indicates either that you don't care, or that service is so routinely slow lately that it doesn't matter when I was in because service is always awful. If I could reduce this to a half star I would based on your response. Needless to say, there are far better places nearby.

May 1, 2018
Best place to go through their drink list and try new things. I’ve never tasted any of the drinks anywhere quite like this (pace yourself) 🤗 food is good. The atmosphere is what attracts my friends and I the most. Decent pricing.

May 2, 2018
Pro: The drinks were well poured and we got a table quickly. Descent server. Con: My wife's turkey burger came out raw with no sauce so they took it back to remake it and my streak was ordered medium rare and came out mooing. I almost had to chase after it. I ate it anyway but finished before she got her burger. No discount for bad food prep.

Apr 3, 2018
Always friendly and helpful staff. Service with a smile inside and on the patio! Food is always great!

Feb 28, 2018
One of the best Happy Hour deals in town, amazing outdoor space and a great menu with solid options for a night watching the game outside or a nicer dinner in the dining area. Since they expanded the outdoor space a few years ago, they've become a premiere weekend destination spring through fall.

INDUSTRY BLOGS

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Opening Hours

Tue:11 am - 12 am
Wed:11 am - 12 am
Thu:11 am - 12 am
Fri:11 am - 12 am
Sat:11 am - 2 am

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