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Pei Wei

Pei Wei

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3.5 Google Review
950 Baltimore Pike, Springfield, Pennsylvania, 19064, United States
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Google Reviews

Refresh Reviews 3.5


Mar 11, 2018
I don't know what it is about this place but we visited 2 years ago & had a PERFECT visit, with delicious food and calm atmosphere. Since that visit we've been back about a dozen times, each time getting worse. I'm not sure why we keep trying. The dismissive attitude of the employees (esp the managers/card holders) is beyond rude. The food almost never comes out as ordered. When it does come out as ordered it's delicious. I warn you against take out as well, unless you THOROUGHLY go through your order before leaving the building and leave buffer time for when you actually need to serve dinner because take out takes forever. Don't forget to go over your reciept with a fine tooth comb BEFORE you leave, because they struggle working their own computer system and they don't have a way for you to see what's being rung in as it gets ordered. They give you a total & you pay before you can determine if it's right. Then when it's wrong the manager makes it out to be your fault--you ordered wrong.

Apr 12, 2018
I love the food and the employees are always friendly. My only concern is that I do not thinks it's a good idea to have your cashiers accepting payment (touching money) and then handling people's food (to go orders). I find it to be extremely unsanitary :(

Feb 15, 2018
I want to love this place but if your a vegetarian avoid it at all costs. They have no clue what there doing when it comes to vegetarian meals. Try to order something with tofu (which is on their menu) and they look at you like ya got 3 heads. Plus they have no clue how to cook and season it.

Mar 26, 2018
customers r the worst. they think they r the only ones on line. they take forever to order their food, if they even know what they want.

Dec 17, 2017
Shame shame shame this place used to be slamming. The food started to go down hill became no where near worth the amount you pay. Dry, not seasond to what it's been before. The last 2 times we went the chick said a 45 minute wait. I didn't understand cause there where a ton of open tables ... way more then half the dining area of tables open... It was the staff. Apparently they don't have staff. No one to cook the food so we left. Both times haven't been back since

INDUSTRY BLOGS

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Opening Hours

Mon:11 am - 9 pm Open Today
Tue:11 am - 9 pm
Wed:11 am - 9 pm
Thu:11 am - 9 pm
Fri:11 am - 10 pm
Sat:11 am - 10 pm

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