The Pizza Joint

If you're there to drink and/or socialize and have loads of time, then I'm sure this is a great place. If you're there to simply eat, then don't bother. My wife, daughter and I went there with a group of people whom they couldn't accommodate so we had to sit at separate tables. When the hostess brings us our drink orders (water), she tells us if we order a whole pizza, it will be an hour wait; pizza by the slice was available right away. This information was puzzling to my wife and I; except for the fact that purchasing by the slice is much more expensive. After an hour and a half (we are very patient people but we were literally getting ready to walk out the door), our pizza arrives. Overcooked to where the crust was dark and dry, there were hardly any toppings (we asked for banana peppers and the sum total of banana pepper pieces on our 20" pizza wouldn't have made one whole banana pepper) and the whole pizza was runny/watery. The staff was nice and that's the shame of it all. Overall, it was terrible experience. We won't be back.

Note that during this review I am NOT exaggerating the wait times, I checked my phone several times throughout our visit to keep track. Made a reservation for 7:00 and we were told our table was unavailable. When we asked what the solution would be, the hostess shortly responded with she was going to split our group up (6 + a child) among two tables that were separated by a wall. We waited around 20 minutes for a table large enough to seat all of us to open. We're seated, the 7 of us receive 4 packs of silverware (ok, no big deal right now as we don't have food yet) and we wait 20 minutes for a server to come to our table. She arrives, we give her our complete order, and she disappears. Twenty minutes later the appetizer for one of our members is delivered and the salad for another, and one person in my group is told the beer he ordered is no longer available and another is told the same thing about her wine. The beer ordered is changed, and the wine order is changed to water. 10 minutes later the alcoholic drinks are delivered, two beers now, and one of them is the wrong type of beer. When this is brought up the waitress informs my friend that she knew the tap had been changed but just brought the beer anyway. An hour an ten minutes pass before (most of) the rest of the food is delivered. We ask for additional silverware and straws for our drinks, but the silverware never arrives so we end up dividing what napkins we have among those with the messiest orders (wings, etc). The pizza ordered reminds me of the Sahara, completely dried out from what I'm assuming is sitting under a heating lamp for an hour. After another 15 minutes I get tired of waiting for my child's chicken fingers to be delivered and I walk around the restaurant until I find our waitress and mention it to her. She says "they should be up soon, she'll check on them" and I reply with "There is no chance they just haven't been cooked, you either didn't order them or forgot them on the expo line." She admits that she forgot to order them and tells me they'll be out shortly, and they were delivered to the table about ten minutes later. About 15 minutes after food delivery all drinks on the table are empty, and we wait another 15 minutes before I finally get tired of waiting and take my wife's glass to the coke machine and fill it up myself. My waitress sees me and takes my glass to refill with sweet tea, which takes about 5 minutes (apparently they were out of tea, no big deal). No manager approached us, no apologies were given, and the only discount was for my son's forgotten chicken fingers (around $5, gee thanks). Do not go here. Do not waste your time and money. There's another one in Augusta that is vastly superior. I will never return to this restaurant and advise others to listen to this review - I've spoken to friends who attend for the weekly trivia night (Wednesday nights) and they have told me this is the common result when going to this restaurant.

Was unpleasantly seated by someone who dropped my silverware on the floor and then picked it up and put it on the table and said “oh it’ll be alright”. Thankfully another server saw what happened and exchanged the silverware for us. Her name is Kristi and you should definitely ask for her when you visit. She’s the best and had our orders in and out!! She cares about her customers and will do what’s needed to make them happy!

Food was pretty good. Service was a little slow giving there weren’t many people there yet. My biggest complaint was the rude customers sitting across from us, but that is beyond the restaurants control. Would go back and try them again.

Great place. Great pizza. Great beer selection! Bartendress is terrible though. Don't belly up to the bar on Wednesday nights! She sucks!