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Basil

Basil

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4.3 Google Review
1465 Long Grove Dr, Mount Pleasant, South Carolina, 29464, United States
(843) 606-9641 eatatbasil.com
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Google Reviews

Refresh Reviews 4.3


May 6, 2018
Excellent food never disappoints! Erica was awesome-attentive without being intrusive, friendly and upbeat, truly went above and beyond with her customer service! Pretty setting, well decorated, nice view from the rooftop bar. The only downside was the rooftop bar service. There were very few guests, but our server forgot to enter our drink order. We got a table downstairs and two people in our group had to stay behind to wait for our drinks.

May 13, 2018
Really terrible customer service today 5/13/2018 at Basil Mt. Pleasant! I attempted to call in a to-go order just a few minutes after 5pm. It took 15 minutes before I could even get someone to answer the phone; busy signal... I called Basil downtown Charleston to find out what was wrong and they said it's Mother's Day and they're swamped and I would just have to keep trying since there's only one dedicated phone line. No one had a manager's phone #. Really? I have never had this problem on other major holidays. When someone finally answered the phone at the Mt. Pleasant location she put me on-hold to clarify if I could order a large curry sauce with my to-go order (I told her I was already aware there was an up-charge for the large sauce) and then the call was disconnected. I called back AGAIN. Waited another 10 minutes before the same attendant who disconnected my call previously finally answered and explained it be would be 45 minutes before my to-go order would be ready! Unbelievable! Step-up your game Basil staff or I will not be dining at your restaurant in the future! Normally, I have a very pleasant dining experience at both locations; today the customer service level hit absolute rock bottom! I am going to tell as many people as I can about my negative experience today. If I could list a "negative" star, I definitely would!

Apr 30, 2018
The Best Pad Thai I have ever had. If you are in the area you have to come here. You will not regret it. The staff is great and very informative. 5 🌟 all the way. 💓

May 8, 2018
The food was delicious, tasty, and healthy. The best thai food out there. It was nice seating and comfortable. The dessert was delicious as well. We had a large piece for two chocolate hazelnut cake and coconut ice cream. Wow ! That was very tasty. I had chicken with fried noodles, cashews, carrots, seeweed, etc with a delicious sauce to top it off. The only drawback is that the lighting was too dark for us. You could not see the menu without a flashlight and this was around 7 pm. Otherwise, an excellent experience Our server was excellent. We had enough to take home. The plates ate huge. The side order if chicken fried rice is great too. We loved it!

Apr 3, 2018
This place is QUALITY!! From the appetizers to the main meal not a single dish was poorly made. I went with two others and between us we ordered three apps and three entrees to really test it out. My favorites was the pad see-eu. It was SO good I was wanting more even though I was stuffed. We don’t recommend the sweet and sour as it didn’t have too much flavor. But overall, we were HIGHLY satisfied and will 100% be back next time we are in town.

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Opening Hours

Mon:5 pm - 10 pm
Tue:5 pm - 10 pm Today
Wed:5 pm - 10 pm
Thu:5 pm - 10 pm
Fri:5 pm - 11 pm
Sat:5 pm - 11 pm