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Pizza Hut

Pizza Hut

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2.4 Google Review
330 Franklin Rd ##140-A, Brentwood, Tennessee, 37027, United States
(615) 377-3525 www.pizzahut.com
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Google Reviews

Refresh Reviews 2.4


Aug 5, 2017
Worst experience of my life. I waited 2 hours for a pizza to have it not show up at all. Will not be ordering EVER again.

Oct 12, 2017
They have horrible customer service. Pizza always cold. Order is usually wrong

Mar 24, 2016
The worst place ever and the worst service ever. I usually never write reviews but these guys forced one with their disgraceful service. In the past I ordered and gave credit card info over the phone. Once the delivery guy came with the pizza, he ordered that for some reason they were not able to run the card and in fact started getting mad at me as to why I am not carrying a card with me when I came down to get pizza. He started giving tantrums and I told him that whenever I have ordered they just have a slip and one can add tip to that. Anyways I called the branch back and the guy was nice enough to give the pizza for free but the delivery guy had no right to be rude! I let go of that incident since they gave free pizza and just put this incident behind me. Today I called to order again and there was some guy "Dave" who was acting like a retard and was just repeating what I was saying and wasn't letting me finish. He was very annoying and then told me that by mistake he is not able to process the card and put me on long hold. I called back again and he said that "the situation is I don't know how to process the card and that my manager will get mad at me if I go and ask him, do you have any suggestions?" Are u kidding me! How ridiculous! I don't work there! I still said will the delivery guy be able to take payment and he said "I don't know and I have no answer to that" my last response was to forget it. Suggestion for u guys: "Get a big lock and put it on ur door and shut this branch forever if you can not make a simple order or have no means to take an order" no one wants to order food to get mad!! This is not even one star but in order to write the review you have to put at least 1 star so that's why you got that single star otherwise you don't deserve that too!!

Jan 9, 2017
Great service and the pizzas were excellent! The staff was very helpful.

Oct 12, 2017
Love your crust, love the prices.

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Opening Hours

Mon:11 am - 10 pm Today
Tue:11 am - 10 pm
Wed:11 am - 10 pm
Thu:11 am - 10 pm
Fri:11 am - 11 pm
Sat:11 am - 11 pm

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