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Stack

Stack

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4.0 Google Review
166 1st St NE, Cleveland, Tennessee, 37311, United States
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Refresh Reviews 4.0


Apr 28, 2018
Here on 4/24/18. Saturday afternoon. @1pm. Walked in sit right down. Only one party of eight sitting in the restaurant. We ordered after about a 15 min wait. Ordered food and waited 1 hr before we were served. Food was like warm and fries were actually room temp. The wait staff has no explanation other than "sorry". We will not be back and I will be sure to let everyone I know not to go there.

Mar 31, 2018
Went on Good Friday around 1PM hoping the lunch crowd was already gone. When we arrived there was a few folks there eating but not crowded at all. It took about 10 minutes to get seated. Our waitress was really friendly and took our order. We ordered fried pickles as an apetizer and our entrees. The appetizer came out in about 10-15 minutes and were really tasty. We sat for another 45 minutes and watched as people all around us (who were all seated after we came in) received their food, The couple in the booth next to us (who were seated a few minutes after we came in and who ordered about the same time as we did) still had not received their food. Long story short, after an hour and still no entrees, I asked for the bill so we could leave. The waitress was very apologetic and the manager on duty came out. He was a bit snarky about the entire thing and offered no real explanation as to why it was taking so long to get our food. As we were leaving the waitress said the manager was comping our food and we could take it with us. Great concept, great location, good to have new eateries coming into Cleveland, but outside of the waitress and at least from our experience, Stack has a lot of room to improve in regards to service.

May 13, 2018
Wonderful experience. Burgers are fantastic, onion rings to die for. Nice ambience, but a little noisy. Can't wait to go back.

May 10, 2018
Food is good but service is sub par. This was my second visit. My first visit, I got up and left because I had not had my drink order taken after 20 minutes. If they could get better service here, this would be a great place to eat.

Feb 24, 2018
Went on a Friday night and was hungry, looking forward to a great burger. It was pretty full and they were understaffed. Loved the atmosphere. Finally got to order and got a turkey burger. It was EXTREMELY salty. I was so hungry that I kept eating thinking it would get better. Also, thinking that if I could find the waiter to complain it would take a long time to get replaced. Had my husband taste it and he 100% agreed it was very salty. When the waiter came I told him about the burger. He said he was very sorry. After he brought our bill, he said he tried to get them to comp it for me, but since I had eaten most of it...well, no dice. I felt sick the rest of the night. We will not be back.

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Opening Hours

Mon:11 am - 10 pm
Tue:11 am - 10 pm
Wed:11 am - 10 pm
Thu:11 am - 10 pm
Fri:11 am - 11 pm Open Today
Sat:11 am - 11 pm