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Piatti

Piatti

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4.2 Google Review
255 E Basse Rd #ste 500, San Antonio, Texas, 78209, United States
(210) 832-0300 piatti.com/sanantonio
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Google Reviews

Refresh Reviews 4.2


May 13, 2018
Had reservations for Mother's Day prior 2weeks ago for Today..made by husband for inside booth. Come today show up at 13:45pm for 14:00 Reservations. Table was "ACCIDENTALLY TAKEN." So they sat us 3 outside not in shade but sun. Saying canopy was for Reservations only. I said You all messed up We were but inside. So starting off bad....husband upset & daughter. We sat waiter by passed us 5 times brought us HOT WATER with melted ice.forgot our teas...sweet & low...then our bread. He kept going to other tables outside. Passed 45 minutes still waiting on complimentary bread & to get our sweetener for tea or to take our order. The way he treated us & others shows HE WAS RACIST!! Hosted brought out another Hispanic family & waiter still treated us & them same way. The Caucasian couples after us got their water fresh with ice full mug of water got bread & olive oil seasoned for bread along with menus. They were walk ins after they came in at same time saying table for 5 & no reservations. I listen & watch everywhere I go as a Goggle Guide. We got up & left at 14:46pm.

May 19, 2018
Loved the pasta! Went during the prime hours and did not have to wait for a table. Great service. The drinks (a mixed drink special and wine) were surprisingly large for the price, which was a nice bonus.

May 9, 2018
Terrible service! Showed up at 9:30 pm to grab dinner with some friends and have never been treated so rudely by a waiter. The waiter with his tight little Man bun could not answer basic questions about menu items, never brought bread to the table until asked after the meal was served, never asked if we needed anything after the meal was served. All this without a smile, a bad attitude and aversion to be of any service! Expect much more when paying $100 for a meal. ~ food and wine was excellent

May 8, 2018
I used to LOVE this place - I always recommended it. Not sure what happen but service has hit rock bottom. Staff is not properly trained. I took friends from Miami to have great italian food and they messed up one person order while our pastas were just okay. Our server took our order and followed up with, "would you like a salad or appetizer?" as if it came with our entree. We were shocked and ordered salad. The bill comes and we were charged $10 for the salad and when I asked the waiter what happened, he just said "yes, im sorry." We paid and an hour later, we were all hungry wanting to order pizza from Dominos. It was so disappointing. the Bellini was great though... everything else... I rather go to Olive Garden.

Apr 13, 2018
Food was delicious. The Italian mule was ok. Nice environment. Could be a place for a small group or date. Outside seating available.

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Opening Hours

Mon:11 am - 10 pm
Tue:11 am - 10 pm Today
Wed:11 am - 10 pm
Thu:11 am - 10 pm
Fri:11 am - 11 pm
Sat:11 am - 11 pm