Fuzzy's Taco Shop - Restaurant - Arlington, TX - VerView
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Fuzzy's Taco Shop

Fuzzy's Taco Shop

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4.2 Google Review
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510 E Abram St, Arlington, Texas, 76010, United States
(817) 265-8226 fuzzystacoshop.com
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Google Reviews

Refresh Reviews 4.2
May 12, 2018
Worst customer service I've ever had in my life! I really wanted their nachos because the first time I went on a Saturday afternoon, the nachos were served hot and fresh. My family and I decided to go for the second time on a Tuesday evening. By the time I picked up my nachos and walked back to the table,the nachos were cold. I took the food back and the manager and a couple of other workers. The manager was very snippy. As I waited I saw several items being heated up in the microwave instead of cooked fresh, so I understood why my food lost heat so quickly. I originally ordered nachos with beef and pork, so as I waited for them to fix another plate of nachos I expected the same. The second plate was sloppily thrown together and there was no spicy pork. I returned the food again, this time with the receipt and requested a refund. As I was speaking to the cashier, the manager came from the back and addressed me by saying, "What's the problem now?". I did finally receive a refund, however, the way it was handled was totally unacceptable. Service is just as important as the food, and that service was absolutely deplorable.
May 15, 2018
The cashier was super friendly and the food arrived fast. However, my spicy pork tacos had too much sauce, too much iceberg lettuce, two pieces of tomato and very little cilantro. Where is the feta, btw? If this were my first visit to a Fuzzy's, I'd never return. Instead, I'll never return to this particular location and stick to the ones that I know are great. It's a chain, so I had a certain expectation.
Apr 29, 2018
We ordered vegetarian food by specifying it to the cashier that we are "vegetarian" still there was a piece of meat in my friend's food. She has been vegetarian whole of her life. When we called the manager and told him the same, all he had to do was to say us that he was sorry and I quote, "What do you want me to do about it now?" One could tell that he was saying sorry just because he had to and he did nothing to make us feel that this won't be repeated. He asked my friend if she was allergic and when she said no, it's her religious preference, he made it look like it's unimportant. I'm not sure if I would go there again and for all those who are vegetarian/vegan/have any allergies from specific meat/ingredients, you might wanna think twice or just not go. Also, staff needs to learn how to pacify their customers and make them feel valued. Really poor customer service indeed. My friend ended up throwing up as well.Really disappointed.
May 4, 2018
The management here was the worst we have ever experienced. My husband had $20 in rewards from the Fuzzy's app. Which we earned $20 on the several visits. My husband had the code ready for the cashier and the cashier hit the button to redeem then clearing the code. the cashier spoke to the manager. He did NOT HONOR it. The manage was speaking Spanish. This we found very very rude. How do you not honor it? Not even a discount for the inconvenience. By the way we dined and our received a portion of our order. Having to go back up to ask for it.
Feb 12, 2018
Great local place for tacos, usually pretty laid back, not too busy. Close to the university and reasonably priced, it's great for students to have lunch or a late night snack during the weekend. Lots of deals on drinks and happy hour stuff. High customer loyalty, lots of local pride in UTA and the Arlington area. Overall really great place to dine.

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Opening Hours

Mon:7 am - 10 pm
Tue:7 am - 11 pm Open Today
Wed:7 am - 11 pm
Thu:7 am - 11 pm
Sat:7 am - 1 am