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Refresh Reviews 2.8


Feb 25, 2018
Only gave it one star because I couldn't give it any less. This location used to be a combo KFC- Taco Bell. Service sucked, order was never right, something was missing, etc. EVERY TIME. Tried giving them benefit of the doubt. Went back. Tried ordering from both sides of the menu. Different time of the day. Got tired of having to make two trips just to get my order right, so just stopped going. After noticing the Taco Bell was taken out, decided to give it another try. Big mistake. Employee at the counter had a name tag that said manager. Don't know if he was the manager or his name was manager. Got a Smoky Mountain barbecue $5 fill up box. Was told my total was 704. When I asked why, he began pushing buttons then told me the sauce was extra. The cook came up and begin pushing buttons with his plastic gloves on. Finally got it rang up and paid for. The cook tells me he only has two tenders, but he can throw in some popcorn chicken. Okay. After waiting for about 5 minutes for my order, I got it and left. Got home no potatoes meat was cold the barbecue was a gritty powder on the popcorn chicken and a greasy gritty sloppy mess on the tenders. Got so pissed I threw the whole thing in the trash. Will never go again to that location. Don't waste your time.

Apr 14, 2018
Ordered the original recipe. Was told it would be a few minutes... no problem. When I got home the chicken was over cooked and dry. The $20 deal wasn't bad just the quality wasn't great.

May 18, 2018
Col. Harlan Sanders was known to come into any of his franchised stores and if they were not making his chicken to his exact specifications he would throw a fit that was not suitable for children (or most adults). He then would take and throw the pressure cookers, necessary to make the chicken, in the parking lot and run over them with his car. Later, when he sold KFC, he maintained the right to go into any location and shut it down if they were not doing it right. Well Colonel, where are you when we need you?! This location is deteriorating on the inside. It's not well maintained and the food quality is poor! WE MISS YOU HARLAN!!!

Mar 5, 2018
I had 4 grandchildren and myself on the trip to KFC in Benbrook Texas. A young man named Hunter helped us. He was professional and absolutely charming to my grandchildren. He got the order correct and I will be back again in this clean KFC.

May 2, 2018
THANK GOD SOMETHING POSITIVE Ordered 16 piece and after 6 tries at this location it was finally PERFECT. DONT LET THIS STREAK END!!!

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Opening Hours

Mon:10:30 am - 11 pm
Tue:10:30 am - 11 pm
Wed:10:30 am - 11 pm Today
Thu:10:30 am - 11 pm
Fri:10:30 am - 11 pm
Sat:10:30 am - 11 pm