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Refresh Reviews 4.0


Feb 17, 2018
I love the food but this location has a hard time getting my order right. I almost always order a kid's ham and cheese sandwich with mayonnaise on a croissant and it's right about 50% of the time. They usually forget to put it on a croissant or they forget to add mayonnaise. It seems like I'm usually missing a fruit cup or a side item as well. Most of the time I order on the app which says food will be ready in 20 minutes. I arrive in about 25 to 30 minutes and my food is still not ready and I'm asked to pull into the parking spots to wait another 10 to 15 minutes. One time I ordered baked potatoes on the app and when I arrived at the window to pick them up, the employee said that someone should have called me to let me know that they were out of baked potatoes. I ordered something else instead and decided to wait. I asked about getting the difference back as my second order was cheaper than the baked potatoes. She told me she didn't know how to do that and just stared at me. I asked her if she could ask her manager for help and she did. The manager was able to get me the difference that I was owed. Dining inside can take about 30 minutes as well before food is ready.

Mar 29, 2018
I love McAlister's! This location has gotten better about wait times and cleanliness. The food I order is always good, but just check your to go items before leaving the drive thru. Sometimes they'll miss something, but they're always happy to fix it.

Mar 9, 2018
Arrived at 10:30 and ordered a chicken club and Ceasar salad. My sandwich ca.e out before the salad and my sandwich didn't have avocado, which I paid for. Summer took care of everything and was extremely nice. Overall, the service was excellent and food was good. Definitely plan on waiting around if you don't order ahead.

Apr 24, 2018
Food was good service was awesome wait time is a drag if you're going in to pick up something for lunch call ahead

May 5, 2018
This place needs help. As this is my first time at one of these. I was almoat at the dooe when we walked in. A little girl went to thr counter for a refill of tea. The register gave her a refill in between customers. Hmmmm.. She did it just before I ordered. Hmmm. But now only one register is open. All the table except two, two person tables are clean. As we ordered to find a table with the leaat amount of dirty dishes on it, I dam near had to clean my own table. Hmmm, yet and still customers are still hovering around the counter for refills. Just put the dam tea out so everyone can get it. Process Improvement and hire more staff.

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Opening Hours

Mon:10:30 am - 9 pm
Tue:10:30 am - 9 pm
Wed:10:30 am - 9 pm
Thu:10:30 am - 9 pm
Fri:10:30 am - 10 pm
Sat:10:30 am - 10 pm Today

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