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Chipotle

Name: Chipotle
Address: 22106 US-281, San Antonio, TX, 78259, US
Telephone: (210) 497-6135
Price range: $$$

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22106 US-281 #101, San Antonio, Texas, 78259, United States

(210) 497-6135 chipotle.com

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Refresh Reviews 4.0

Amin Lakhani

Apr 29, 2018

This location is getting worse by the day. Used to be fantastic with the old staff namely Tyler, Alex, Sam, Sal....all of them are gone. Now suddenly the portions have shrunk and charges have hone up for exactly the same order that I place for my son at least once or twice a week and have been doing it for the past 8 years (I've been their customer since well before this location opened). Seems like as this company has grown, need for customer service has shrunk to bare minimum. All adults in the family quit patronizing them, but can't make kids understand why, alas the business we give them. It's a shame.......wonder if they have anyone in the company who cares and follows up.

Mar 14, 2018

I came by tonight and ordered my usual vegetarian salad. I've had a long day of work so I took my order to go. Little did I know that was a HUGE mistake. I wonder if they charged me extra for the bugs in my food. EVERYONE PLEASE MAKE SURE YOU DOUBLE/TRIPLE CHECK YOUR FOOD BEFORE EXITING THIS RESTAURANT. I would assume that after the whole escapade Chipotle had with food quality and safety issues they would be more diligent with their product image.

Tiffany Moskowitz

Jan 16, 2018

I used to love this Chipotle location. It was close to my house. Never busy, and the staff was really friendly. I never had any complaints and was excited when this place opened. Recently though, the last few times I have been in there, I have noticed new staff. What is seriously disappointing is that this new staff is rude, abrupt, and make me feel like I am inconveniencing them by ordering my food. The young lady who rolled my burrito the last time did a half-ass job so when I unwrapped the foil, my burrito fell apart. There was a big hole in the bottom because the tortilla they used was hard and crunchy. Overall, really disappointed with the direction this Chipotle went.

Reginald Blackwell

Apr 27, 2018

I go here at least twice a week. Food is warm and fresh. Staff is friendly and I've had a few issues but nothing alarming.

Roy Belovoskey

Feb 4, 2018

They need to pick more cheerful employees instead of whatever criteria they look for. It's like all the adults there have a sh*tty outlook on life. I asked for not tomatoes and the lady flipped out and furiously threw the burrito away like it was garbage. She could have just taken the tomatoes off with gratitude. What pisses me off is that I wanted to work there and the boss for whatever reason decided that I didn't have the chops for the position but I know that customer service is more important than how much you know about the business.

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