Whataburger - Restaurant - McKinney, TX - VerView
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Whataburger

Whataburger

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4.1 Google Review
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9053 W University Dr, McKinney, Texas, 75071, United States
(972) 540-9156 locations.whataburger.com/tx/mckinney/9053-w-university-dr.html/?utm_source=yextpages&utm_medium=locallistings&utm_campaign=yextpages
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Google Reviews

Refresh Reviews 4.1
Apr 18, 2018
If this hadn't have happened more than once I wouldn't have wrote this. But they've given me two cold hamburgers thru the drive thru, the second time the cheese was not even melted. Always thought they prepared it fresh but looks like they keep a few ready made ones made out too long, not sure. Happened again last night stone cold burgers. 4/17/18
Jan 25, 2018
I'm not sure who the manager and drive thru attendants were tonight (1:10 AM Thursday Jan 25th) but they were beyond amazing. Their customer service was outstanding! My experience was amazing. Thanks for making my pregnant girlfriend happy!
Apr 15, 2018
It's not just the food that was excellent, it was the customer service. I had ordered my food and it was right after I swiped my card when I realized that I had insufficient funds for my meal. The cashier was really nice, but this apparently hadn't happened to him before, so he asked the manager to assess the situation. The manager (Sheneka) was very generous and whatever was left over to pay, she let slide, and put in the order anyways. She had the customer set as first priority, not the money, and it was the kind of experience that, for me, didn't start well in my end, was turned into one of the best experiences I've ever had at a fast food restaurant. I'm one of those who want to see someone's true colors, bc at my job, I'd rather work with someone who knows what they're doing and can get the job done correctly and in a timely manner, to the best of their abilities, and this experience showed that Sheneka would rather have a satisfied customer than having a couple extra dollars in the cash drawer. If you're reading this, Sheneka, I thank you so much for making my experience at this location so much better than what it could've been.
Feb 11, 2018
Disappointing every time. Usually can’t go wrong w whataburger. Last time the manager lectured an employee about taking break too long, while customers waited. Food order was wrong, dry, and just plain bad. I’ll find another location
Mar 1, 2018
Just really nothing unusual to say about Whataburger they are pretty much all great! I get what I want any way I want it, at just about any location!

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