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Zoës Kitchen

Name: Zoës Kitchen
Address: 102 Prairie Rd, Fairview, TX, 75069, US
Telephone: (972) 886-4006
Price range: $$$

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4.0 Google Review

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102 Prairie Rd, Fairview, Texas, 75069, United States

(972) 886-4006 zoeskitchen.com/locations/store/tx/fairview

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Refresh Reviews 4.0

BigCountry Barbecue

May 13, 2018

My first visit to this place was on 5/11/18. The food was very good. Service was good. Not great but no complaints. Decided to take mom there for Mothers day dinner at 7pm. Sign on door says closes at 930. Website says closes st 930. Even had people who had take out orders banging on the doors to try and get in for their order. Poor service to advertise a closing time then not have any notice of closing early anywhere on the outside of the building. Mothers day is a busy day for restaurants. May try again if you're open when advertised.

Duo Reviews M.C.

Apr 27, 2018

DO NOT EAT HERE. The new management is NO better. How is this a 4 star? Do you pay to have the bar reviews removed? We love Zoe's but NOT this location! We have ordered 2 times since Jennifer has been the manager and this was the last visit. We ordered online at 1pm for a 1:20 pick up. Upon arriving and telling the clerk we had an online To-Go order, we were told to have a seat and wait...we waited...and waited...finally 20 minutes of watching orders being messed up, we asked where our order was??? Not knowing at the time, Jennifer, the manager, questioned us on why we didn't tell her we were there? We explained we already checked in with the young man at the counter. She immediately started scolding him in front of the customers & myself, blaming him for the mix up. We asked for a refund & was told since it was an online order they couldn't process a refund. We asked for the manager & learned it WAS the manager! We then asked for the corporate phone number & was told to go find it online. We did. Was informed all refunds are done at store level. Are you kidding me?????? So, after going home to eat an inedible, very late and very COLD lunch with wilted cucumbers, we had to return to Zoe's, with the food and asked again for a refund. When she told us again she couldn't refund us due to an online order, we explained we talked to corporate and her direct boss (names have been excluded) and we're told to go back to get a refund, Jennifer then struggled to process the refund and actually Another associate walked up to help and processes the refund with a breeze! NO struggle. This was a waist of time and still had to go find lunch! Thanks Cowboy Chicken in Allen!

Ivan Kostyuk

Apr 29, 2018

Good place to go with your friend, colleague, or partner. Dishes are good, staff is good, but something is wrong with the management. There was one vegan dish - vegetable kebab. It was delicious. Now, there is no. Pitato salad was messed up with fractions of chicken and cheese. Will check this place again in a month.

Valerie Garza

Apr 11, 2018

Recently got new management and the service is so much better than it used to be. I will always love the food - especially the steak kabobs, the greek salad, and the basil pesto hummus. We went there when there happened to be a tornado watch and the manager on duty, DJ, was amazing! He took time to take us to the back, make sure everyone in the restaurant was safe, and then give us refunds afterwards (even though it was not the restaurant's fault). He also made sure my crying sister felt reassured. Very pleased with the way that was handled and the customers were treated!

Kathy

Apr 24, 2018

I love Zoe's!! It's always a healthy meal, delicious, and great service. I'm on Weight Watchers, and I can eat for 0 points with the salmon or chicken kabob, fruit and salad!! A definite favorite!!!

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Opening Hours

Mon:11 am - 9:30 pm

Tue:11 am - 9:30 pm

Wed:11 am - 9:30 pm

Thu:11 am - 9:30 pm

Fri:11 am - 9:30 pm

Sat:11 am - 9:30 pm Open Today