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Cotton Patch Cafe

Cotton Patch Cafe

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3.8 Google Review
190 E Stacy Rd #Ste 1108, Allen, Texas, 75002, United States
(972) 678-4105 www.cottonpatch.com
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Google Reviews

Refresh Reviews 3.8


May 17, 2018
This place is great! We live nearby and had never tried it before so we decided to stop in for some comfort food. The fried green tomatoes were delicious. I got the chicken tender basket and I'm happy to say they are my new favorite chicken tenders! Super tasty and the honey mustard was awesome. My husband got fried shrimp and said it was fantastic. We got the Dr. Pepper chocolate cake and oh man, I think it was one of the best things I've ever had. It was a perfect portion for two to share, but for one person it wouldn't be too much. Our waitress Bella was kind and attentive and even gave us a nice note with a free appetizer card at the end of our meal. We'll definitely be back! 😊

Feb 3, 2018
Staff likes children messing with them if you go to playful booth (back near the kitchen where big booth is but in front of the big booth). Staff is friendly fun and playful. Food was good also. When we got our rolls, a second later our food was there. Would definitely go back. The staff was so amazing, I can't thank enough!!!!!😁👍

May 2, 2018
Waited 45 minutes for food. Didn’t mind that, it is a luxury to eat out. Staff sup. came to check on us after we got the food. I mentioned it took a while to get the food. (party of 2 ordering water, chicken and dumplings and Cobb salad). Staff supervisor said, “he didn’t tell you, he forgot to turn in your ticket, he’s new, training someone else and nervous”. At that point should offer a free dessert or coffee, something...just FYI for customer service, and reviews-sake. Waiter was a sweet kid, supervisor could have handled it better, awkward situation.

May 13, 2018
Kitchen was backed up but all of the servers handled it so well. The employees are so kind! Great people work here!!!

Jan 9, 2018
Showed up for dinner here at 8:48 PM; they close at 9:30. Walked in the door; literally no one else in the place. Two different employees smiled at us, stopped cleaning up and started walking over to come seat us, but before they could say anything a manager came hurrying out of the back and said, "Oh, we're sorry, but our computer systems are down right now". The two employees kinda glanced at each other and seemed confused, so I said, semi-jokingly, "Well, we're here to eat, we don't need to use the computer!", to which the manager replied, "Well, but...it causes problems with ordering and stuff." So that was that; they weren't gonna serve us. When we and I got outside, I said, "That was B.S., they just didn't want to have to deal with any other customers tonight", to which my son (who works in a restaurant himself) said, "yep...totally". It would be one thing if it was 15 minutes before closing time, but it was over 40 minutes before they closed. And even if their computers WERE down, if you have paying customers walk in your store 40+ minutes before closing time, surely you can take their order on a piece of paper and cook them some food. They HAVE to have a backup plan for when the "computers are down". I'm sure not all Cotton Patch Cafes are run so poorly, but I can guarantee we won't be going back to this location...ever.

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Opening Hours

Mon:11 am - 9:30 pm
Tue:11 am - 9:30 pm
Wed:11 am - 9:30 pm
Thu:11 am - 9:30 pm
Fri:11 am - 10 pm
Sat:11 am - 10 pm Open Today