518 Cafe

Really quaint with good food and service. Has a great 'mom and pop' feel to it. The free cinnamon vanilla ice cream was a plus.

This is my favorite Chinese takeout in the area. My family frequents here at least twice a month. The cheese puffs and sweet and sour soup are delicious.

Excellent shrimp fried rice. 1st time and I will return.

Best Chinese place we have ever eaten at! The food is mouthwatering! The customer service is excellent and the prices are decent!

I can say honestly I have never been treated with such disrespect in my entire life. While I don't dine here or order from 518 everyday I can say I've ordered dine in, take out and delivery many times. This past week had been an extremely chaotic time for our family and we were all hungry and exhausted when I made the decision to order online from 518 a little before 7pm, even seeing it was going to take 55 minutes. I placed the order and called once it was sent and requested they go easy on spice. The lady that answered passed me to someone else after I called but that wasn't an issue. My order was supposed to be ready by 8:03, I waited until 8:15 before calling to see where our food was. Again I was passed to the young lady I had spoke to earlier about the spice, she said they had got slammed and she was the only delivery driver and it would be there shortly. She ask if the order was for dunleavy and I told her no and gave her my name and street and she said it would be there shortly. We waited but began talking about the fact it had been so long was it even out of the store and was it made well over an hour ago when we 1st placed the order so I called back, 8:27, again routed back to the young lady from the 2 previous calls, I advised her we had been waiting well over an hour for our order and I would like to know when it was made and it had left the store, she told me they had gotten extremely busy and she was the only delivery person there and the order would arrive shortly, I told her I was only 5 minutes from there and she told me "that every time she had to get on the phone and doddel with me then that would just put my order even later so could she go and get on with it then hung up on me! I did wait 2 minutes before calling back. I advised the woman who answered that they could cancel my order and refund my card the full amount since I was causing them such a problem with my doddling and that the delivery driver just costed them a customer, the lady that first answered all the calls told me my food was on its way and would arrive shortly, I told her I had just talked to the driver and told her what the driver had said, she then said that lady wasn't even the driver, the driver was a guy and our food was on the way, I told her that now it had been an hour and a half since I placed the order if they were that busy then I could have drove and picked it up myself, im within 5 minutes and I did not want food that has sat for an hour due to my doddling on the phone and I hung up. Have enough respect for your customers time to be honest and let them make the choice on picking it up, getting it delivered later or not at all. Don't keep lying saying it's on its way, no one ever showed up because it wasn't ever on its way if it was ever cooked at all. We had a little pizza lunchable and a bowl of Doritos for dinner! Thanks for NOTHING 518! Maybe next customer admit you made a mistake, take responsibility, attempt to fix it or compensate for it but what ever you do don't tell a paying customer that there order is late because they are calling about the overdue meal. You even set the time frame for readiness so not my doddling causing your time management issue. Take my 1 star rating and subtract 9 more then you can start there for a true rating. Never again!