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Chili's Grill & Bar

Chili's Grill & Bar

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4.1 Google Review
800 W State Hwy 114, Grapevine, Texas, 76051, United States
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Google Reviews

Refresh Reviews 4.1


May 6, 2018
The best Chili's staff I've met yet. Our server (Chris) was awesome and attentive throughout our entire experience. At least 3 other members of the staff also checked on us during our meal. Great decision for lunch. Oh, good was great as always.

Mar 19, 2018
My daughter and I stopped here to eat before going to the airport and over all it was an okay experience. The food was delicious, but the waiter seemed to only check on us rarely. He only brought our drinks out and then when asked, refilled my drink and brought our check. Other than those three times we had different people bring us food. I'd definitely go back.

Mar 24, 2018
The fajitas are great here. Most places don't give you enough meat or enough tortillas and I found myself taking home a lot of extra food! The place seemed like the floors needed a clean but otherwise a great experience.

Feb 8, 2018
Very disappointed... time and time again. Today was my last visit. The ToGo set up is a joke. "Curbside" pickup, although advertised everywhere online and inside the business, it is a foreign concept to all staff members. Today I ordered 3 salads and 3 soups online for a pick up time of 12:15pm. I walked into the TOGO side at exactly at 12:15 and had to recite my order with the name (I also already paid online so I had to wait). It seemed they had more than enough employees, just none that wanted to help anyone but their own tables. I did not receive my order until 12:31... all I could do while waiting is pick apart the cleanliness of the kitchen where my food was being prepped... I did see two supervisors who made a point to avoid eye contact with me. I could only assume it's because they could see my irritation. To those supervisors: taking the initiative to correct the issue before I walked out of the door would have voided out this bad review...

Feb 5, 2018
I tend to regularly dine at Chili's restaurant and I look forward to those amazing Southwestern egg rolls. Unfortunately, my server did not share the same enthusiasm. Fortunately, the manager had a watchful eye and assumed responsibility for our table. She also recognized that our service was slumpy and slow and gave us a discount on meal with a free dessert. I was not expecting a discount nor was I expecting a free dessert. My daughter and I even declined the discount and the free dessert. We much prefered a waiter who is ready to serve and do his or her job. The manager insisted and we accepted her offer. If the service didn't suck the way that it did, this review would end up with five stars and not three stars.

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Opening Hours

Mon:10:45 am - 10 pm
Tue:10:45 am - 10 pm
Wed:10:45 am - 10 pm
Thu:10:45 am - 10 pm Today
Fri:10:45 am - 11 pm
Sat:10:45 am - 11 pm