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Red Robin Gourmet Burgers

Red Robin Gourmet Burgers

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4.1 Google Review
820 N E Mall Blvd, Hurst, Texas, 76053, United States
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Refresh Reviews 4.1


Apr 11, 2018
My family and I decided to dine at this location last night (Tuesday). We were seated in a timely manner as the restaurant was not busy, close the front slightly behind the hostess area. We were greeted and asked if we were ready to order our food along with our drink order. We asked for a couple minutes with the menu but if you could please bring out some fries for our daughter. My husband and sister in law ordered a Dr. Pepper, I ordered a water and an apple juice for my daughter. A couple minutes go by and the Dr. pepper's come out, but no water or apple juice. An additional 5 minutes go by and I receive my water. My husband decided to order our daughters food on the table screen, as shes getting restless/hungry. (still no drink for her) A table near us is sat around this time, they receive their drinks and he takes their order before coming back to check on us or take our order. Its been around 15-20 minutes since we've been sat and he had not taken our order. We finally order and there comes the fries we requested... all 11 fries in a basket. I could see the paper at the bottom! We get our food and we don't see him again until we are ready to pay. No refills, no removing empty plates/baskets, nothing. Very disappointed in the service and will not be coming back to this location. PS. I did notify the manager on duty of our experience and he told my that our server is not new and is an "experienced" server and he will look in to what happened.

May 8, 2018
Great location. They have indoor and outdoor seating. I've been here several times, and I've never had a bad Burger. They have an amazing variety of different flavors of burgers, so if you're someone who likes to try different things with their burger, then this is the place for you!

May 16, 2018
Meh. We have not ate at Red Robin in a while and I have to say I was disappointed. The burger was not as good as in the past and they have gotten stingy with their fries. I ordered a mixed drink and it was watery and I am pretty sure there was very little to no alcohol in it. Our server was great though.

May 6, 2018
Try the fresh made chips! They come with with boneless appetizer however you can get them instead of the fries. Also unlimited and crispy!

Mar 9, 2018
Yummy all around! Italian soda with cali turkey sandwich was great! Burgers with fries great! Wonderful service even when it's busy. Which is always cause their awesome. Wait time will vary but worth the wait.

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Opening Hours

Mon:11 am - 10 pm
Tue:11 am - 10 pm
Wed:11 am - 10 pm
Thu:11 am - 10 pm
Fri:11 am - 11 pm Open Today
Sat:11 am - 11 pm

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