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Prego

Name: Prego
Address: 2520 Amherst St, Houston, TX, 77005, US
Telephone: (713) 529-2420
Price range: $$$

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4.3 Google Review

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2520 Amherst St, Houston, Texas, 77005, United States

(713) 529-2420 www.prego-houston.com

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Refresh Reviews 4.3

Edward Castillo

Dec 31, 2017

Decided to treat my parents to a Saturday night dinner. The food was excellence but my 3 stars come from the service. The following are the reasons why I did not like the service we received: 1. Greet/Welcome: After we were seated by the hostess, we waited about 5-7 minutes for anyone to greet us. I used to be in the restaurant business and I know that 2 minutes is the maximum time you should allow your guest to wait for a greet or welcome. Once our waiter acknowledged us, he did not introduce himself (therefore I do not remember his name) and he seemed in a rush. 2. Attentiveness: after we ordered our drinks, it was noticeable that once we needed a refill our waiter took quite awhile to notice. He tended to pass up our table and pay more attention to his other tables that were around us. Not sure what the reason was behind this but I’d have to guess on the items we had order. The other tables had many items so I understand that a server would pay attention to those tables more due to larger tip but that’s not an excuse to ignore us. After our food arrived our waiter did not come and ask us how our food was tasting. After we finished our meals we sat at the table with empty plates for about 10 minutes until another person that wasn’t our waiter picked up our plates. I understand a server can be busy but that wasn’t the case. Again, I’m not sure why we weren’t that important to our waiter compared to the other tables but this is the reason I gave the waiter a 12% tip. Normally I tip 20% since I used to be a waiter but this was unacceptable. Sure it’s only a couple lost dollars but next time I want to visit the restaurant again will be based on my decision if I want to gamble on the server.

Y.N. Alshammari

May 19, 2018

No joke, this is of the best Italian restaurants in the area. Definitely tasty food. Cannot recall the exact name of the soup, but it was really delicious, and the people there are welcoming and friendly.

Russell Stambaugh

Apr 16, 2018

We are very critical, but this has been a consistently fine dining experience every time we visit Houston. Stand outs include sea food pasta, fabulous salmon, and wood fired pizzas. In Rice Village, and within shuttle distance from the medical center hotels.

Al Dolandolan

May 8, 2018

Our dining experience was exceptional, the food was prepared well, the staff was very knowledgeable about the menu, the desserts are just heavenly! It could get very busy and the restaurant is not that big so it tends to be very noisy and chaotic but overall I would come back again.

L H

Jan 23, 2018

My family and I have been great fans of Prego for years. I always leave with the feeling that the food was just fabulous and among the best things I've ever tasted. My brother and I had dinner there this evening. I had the Vitello Prego and he had the green chili pepper corn pasta. Things just didn't taste as good as usual. Bland would be a good way to put it. Our bread was cold too. They weren't bad, but there wasn't that overwhelming sense of having fabulous food. I don't know if they've changed management, or if it was an off night, not sure. Service was fabulous as usual. I doubt I'll go back after this experience, which is a shame. Because I will miss it. I also don't go to Rice Village very often anymore because of the new parking meters.

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