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Chuck E. Cheese's

Chuck E. Cheese's

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3.5 Google Review
450 Main St, Layton, Utah, 84041, United States
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Google Reviews

Refresh Reviews 3.5


May 18, 2018
Great customer service!! Grandma Lynda was exceptional. She was helpful picking the right play/eat combo. The establishment was clean and the food was Great!

Apr 22, 2018
Had our little girl's birthday here. All the kids had a blast. Not to expensive for the experience we received. Great pizza. Great family fun!!

Feb 24, 2018
Fun place to take the kids to visit. A lot of the machines are always broken, so if you are planning on going here don't count on everything working. I know it's hard with hundreds of kids running around to keep something clean, but I still feel as if the cleanliness here is lacking slightly. There are a good amount of games and rides to keep the little ones entertained. I would suggest staying away from the food though, as it is extremely overpriced. My consumer rating C+

May 13, 2018
Consistenly going downhill... The games have always had issues, the food is what you expect from a Chuck E Cheese and they're always understaffed. Regardless, we have always tried to make it work and give this Chuck E Cheese a chance, but it just gets worse and worse with each visit... we finally gave up after our most recent visit. The employees are sweet to you as you enter in and pay them but it's a complete 180 after the money is exchanged. They don't care if the credits you paid for are taken by machines or that machine doesn't work but has no warning, they don't care if the tickets are jammed, they give you the wrong food and take an extremely long to rectify it and in response to any issues or concerns you're met with "We're too understaffed, we can't help you". As well as sighs, eyerolls and often ingoring you completely. If you're so understaffed that you can't offer the ANY of the amenities that make up your business, shut it down, inform the customers as they come in or only allow a manageable amount of people inside...better yet hire more employees. The employees were obviously stressed out and were in turn... taking it out on customers. It's really not their fault, but it's not the customers either. There was a full on argument at the front desk in full view of many children between a manager and 2 employees, and 2 customers and it wasn't professional at all. Then they were discussing it after those customers left... right in front of the rest of their customers and children. After that, they all vanished into the back and stayed for the majority of the time. Leaving the desk mostly unattended... until new customers arrived to pay. It's only a matter of time until this place is shut down... unless they hire more employees and treat their employees better, so that the customers won't be the ones the employees are taking out their stresses on.

May 20, 2018
Good pizza good games I had a blast with my kids keep it up your the best place to have fun With love ya

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Opening Hours

Mon:11 am - 9 pm
Tue:11 am - 9 pm Today
Wed:11 am - 9 pm
Thu:11 am - 9 pm
Fri:11 am - 10 pm
Sat:10 am - 10 pm