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KFC

Name: KFC
Address: 5445 S 1900 W, Roy, UT, 84067, US
Telephone: (801) 773-2733
Price range: $$$

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2.3 Google Review

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5445 S 1900 W, Roy, Utah, 84067, United States

(801) 773-2733 www.kfc.com/storelocator/Default.aspx?address=5445%20South%201900%20West,Roy,UT

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Refresh Reviews 2.3

Jody Richins

May 29, 2018

Sign outside says open during construction. Apparently only drive through which isn’t anywhere on the signs. Went to the drive through and was the ONLY car in the drive through. Took a minute to decide what we wanted and the employee sounded very annoyed that it was taking a minute. I asked the employee at the window if there was a reason he seemed annoyed and he said “no I’m just the only person working” We were the only ones in line until we got to the window. Food was NOT fresh and definitely not worth dealing with the attitude. There are other KFC’s close in the are I would travel or get it from a deli rather than going here.

Taylor Atkinson

Apr 1, 2018

We go into this KFC before Hooper Park every Easter and this year was by far the best customer service. Thank you Cameron and Nathaniel for making sure our large order was all there and for making sure we had everything we needed :) You are both awesome! :)

Tiffany S

Mar 27, 2018

Went in at 9:00pm, and the door says closes at 10:00. Well, I start my order, they only have 2 chicken legs left. So, I order chicken strips and a to go cup. I sit down to wait. The cashier comes over and tells me they are out of potato wedges and they can only substitute it with mac and cheese, okay whatever! They bring me my food, I start to check it. One of my $5 boxes isn't there. I take it up and now they are out of chicken tenders. The cashier walks away from me, a couple minutes later comes back with a box with the last 2 chicken legs, some scraps of popcorn chicken, and a couple more mac n cheese. I'm freaking pissed at this point. I asked them for a refund, cuz if I can't get what I paid for, why would i want your scraps? Finally the manager steps over, gives me a refund. He did apologize. I finished off by saying, if you can't have food ready to eat an hour before you close, then you should close an hour earlier!!!!!! I will never ever go back to the KFC in Roy. Absolutely ridiculous!

Tricia J

Mar 13, 2018

Unless you like hearing, "We're sorry, we're out of that" and "Sorry, we're out of that too", don't bother. This store is SERIOUSLY INCAPABLE of ordering food and having enough on hand on ANY GIVEN DAY. The owner(s) had better get their management some training and start putting money into their product before they go under. My family has been to this location a couple times in the last month, and both times (once at lunch and once at dinner-time) they were out of chicken. At lunch, we waited for 8-10 minutes at the head of a long line and watched a manager (female) scramble around in the back to see what was available. She finally told us we could get some thighs, but the popcorn chicken and strips were out. We couldn't order the BBQ chicken sandwich because "we need advance notice to have that ready". WHAT?!?! And all they had was wedge fries, not original, to go with the coney dogs. After we ordered what we didn't want to avoid going somewhere else and wasting more of our lunch hour, the manager told the next people in line that she "found some chicken" and strips & popcorn were available. What she doesn't know is that we saw someone (likely from another KFC store) go through the back door and bring bags of chicken to them. The dinner experience was at the drive through. We sat there at the order speaker for 3-4 minutes, after waiting for 2 cars ahead of us, only to be told they were out of the original buckets and the extra crispy. HIGHLY unprofessional and untrained management will KILL this business soon if something isn't done. If I were one of the poor teen employees here I'd be no-showing and quitting too, just like the majority of them here.

Jamie Vallejos

Feb 25, 2018

The manager there is so nice and has an amazing personality. He will do whatever he can to make your visit here a great one. The food on the other hand, I have not been a fan of. If I get up the nerve to try anything on their menu besides your standard fried chicken and mashed potatoes I have been sorely let down. Their burgers and fish are horrendous. I dare not try anything else.

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