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Pizza Hut

Pizza Hut

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2.9 Google Review
3390 5600 W, West Valley City, Utah, 84120, United States
(801) 965-1919 www.pizzahut.com
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Google Reviews

Refresh Reviews 2.9


May 19, 2018
I always have an awesome experience when I order from here. I believe they have awesome prices and I've never had a bad experience with an employee. In fact, one time our delivery person got stuck behind a train on the way to our home. We were kind and understanding, so they customer service team comped our order. If you're good to Pizza Hut, Pizza Hut is good to you. And boy oh boy do I love me some good pizza.

Apr 3, 2018
We’ve ordered from here several times over the last few months and our order is either cold, poor quality (barely any cheese!) or wrong (completely different pizza then we ordered or missing a pizza) 90% of the time. We like Pizza Hut pizza better than the other options otherwise we wouldn’t order from here again. There have been a couple of times that were so bad I feel like we should have gotten a refund but I feel like we were lucky just to get our order “sort of” corrected. Figured since I’m sitting here waiting for what we were told would be 1.5hrs for the latest screw up to be fixed (ordered a simple pepperoni and were given some weird spinach/tomato/pepperoni) I’d make some use of this time to share our umpteenth crappy experience. UPDATE.... The corrected pizza order was NEVER delivered, I don’t even think they really planned on delivering it as the delivery time given was an hour after the store closed. This is unacceptable.

May 13, 2018
Pretty good, except the fact that one of our pizzas had a bunch of barbecue sauce on it substituted for marinara that we definitely did not order!

Feb 24, 2018
I literally live 4 minutes away from this store and every time I've ordered it takes over an hour to get here and it's cold. So I stopped ordering from them. Now after a year I decide to give them another chance and I have been waiting 2 1/2 hours and counting!! Are you kidding me?! I've called the number provided twice for them to tell me they need to transfer me to the actual store and both times while I'm waiting on hold the automation announces that there is no one to take my call and hangs up! This store needs to be shut down. I am furious! I have 3 children who have waited so patiently well past their bedtime for what was supposed to be a treat. Now I am going to Mc Donalds so that I can feed them and get them to bed. Super pissed! *Update* Driver got to my house 2 hours and 43 minutes after I placed my order. He did not have a way to call the manager as he was new and didn't have her cell phone he informed me that they were very busy and still had a ton of orders to deliver. The pizza was cold! I refused the pizza and requested a refund which he said he can do. If you cannot handle the amount of business coming in, communicate that to your customers! I could have and should have gone anywhere else much sooner, to feed my children at a decent hour.

Feb 23, 2018
I ordered pizza for my family 2hrs and 20 mins ago every time I call the number it is a help desk that only places orders so they say they are transferring me to the store and then an automated response comes on and says we can not accept your call at this time and hangs up on me. Not once did I try calling but twice. I use to work at pizza hut THIS IS THE WORST SERVICE I HAVE EVER HAD

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Opening Hours

Mon:10 am - 11 pm
Tue:10 am - 11 pm
Wed:10 am - 11 pm
Thu:10 am - 11 pm
Sat:10 am - 1 am

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