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El Centenario Mexican Grill

El Centenario Mexican Grill

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4.1 Google Review
205 River Bend Drive, Pennington Gap, Virginia, 24277, United States
(276) 546-0044
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Google Reviews

Refresh Reviews 4.1


Dec 30, 2022
We have been here twice both times and it has been awful both times. The server guy we had both times is soooooo rude. He completely ignores you when you ask or need anything. They charge you for every little thing, they will NOT change anything. I asked for the 3 tacos I wanted 2 steak 1 chicken and they wouldn’t sub it. Not even the option. The guy who checked us out to pay told us he didn’t have time to fix our bill (which was already fixed) and still wouldn’t fix it and then proceeded to let us know how much of a inconvenience we were. We will never be back to this place. Terrible service. I would give zero stars if I could.

Dec 12, 2022
Absolutely excellent service and food. Our party tried chicken quesadillas, two versions of the tbone dishes, and their spicy chicken dish. Flavorful! Very, very good.

Mar 12, 2023
I was not happy with the service. We were the only family in the restaurant at the time so they were quick but the portions were small compared to other restaurants in the area that are exactly the same. Also the waiter we were given barely spoke English. I understand English not being their first language but he didn't even understand when I was trying to ask him what drinks they had and he didn't understand my order either. I asked for 2 kids meals #2 with a soft taco, had to repeat multiple times and when we received it, it was a hard shell taco. I got my girls to eat what they were given because I didn't want the hassle of explaining the order was wrong. Another family came in, they were ordering the drinks and also had to repeat multiple times. They wanted 2 waters, one kid one adult and 2 teas, one kid and one adult. After the waiter walked off he yelled something in Spanish, my 15 year old laughed. When I asked her what, she told me he just yelled "That lady was confusing." She is learning Spanish at school but is not confident speaking it. I found that to be very rude and unprofessional even if I didn't understand him, what if they other family was able to understand Spanish and heard what he said? When it was time to check out the person at the register was also very rude, seemed annoyed he had to ring me up at all. I will not be going back, I'll stick to the better location in Big Stone. Just looked at previous reviews and the "owner" responds to bad reviews and half of them have NOTHING to do with what is said or they just say "Thank You". What a joke!

Dec 30, 2022
Sadly we will not return to this restaurant. We came this same time last year and had the same waiter who was short and rude. Would not even give you the time of day if you needed to ask something he would just walk on by. Some of our order was messed up and they didn’t want to even let you show them. We were told they did not have time for us. So so very rude. My son stood in line for about 10 min to pay his bill only to be ignored, the cashier walked away to take someone’s money at the bar after my son patiently waited with his money and ticket in hand. Then was told he needed to be ready yo pay! No won’t go there again. It’s really a shame to be so unfriendly and be ignored.

May 11, 2023
Lifetime customer. Owner will tell you that your order is wrong, and that if you have a problem then you should go to another restaurant. Last place in town I’d eat at. Owner/manager has ruined this place! Never in 2 years have I paid the same price for the same food!

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Opening Hours

Mon:11 am - 9 pm Today
Tue:11 am - 9 pm
Wed:11 am - 9 pm
Thu:11 am - 9 pm
Fri:11 am - 10 pm
Sat:12 pm - 10 pm