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Longboards

Longboards

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4.0 Google Review
440 High St #2, Portsmouth, Virginia, 23704, United States
(757) 399-4010 www.longboardslounge.com
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Google Reviews

Refresh Reviews 4.0


Apr 21, 2018
I think this place is okay. I've been here twice. The food is decent but I wasn't crazy about it. The bench seats in the back are kinda weird too. I had a loco moco which was pretty good compared to other Pisces around here that I've tried but the rice was kind of soggy in some places.

Apr 22, 2018
I wouldn’t recommend this establishment to anyone. I’ve never experienced such bad customer service in ALL of my years! My Bartender (Victoria) was extremely rude with no care In the world!!! You would’ve thought this dysfunctional individual was carrying the world on top of her shoulders... My goodness she never smiled once. Our presence was never acknowledged! While trying to ask questions we were treated as if we were bothering her.... We ordered a drink while patiently waiting for the food to come out ... 2 mins later.. She placed the tab on the counter stating in a harsh tone “You need to pay”!!! I then placed our method of payment on the counter ... She gathered the payment/receipt while rolling her eyes with a look of disgust...She brought the receipt back placing it in the water spilled on the counter smh... I overlooked the attitude that I was given signed the receipt leaving her with a tip of what she deserved nothing “0.00”!!! We then tried ordering another drink she yelled “ I’m done serving you” while walking away as we were inquiring about the issue at hand. The couple sitting next to us overheard the bartender, then stated to us that’s not right !!! We asked to speak with the Manager (Whitey) Surprisingly it was the same gentlemen that we vaguely overheard tell to females sitting across from us at the bar to suck his penis. I then thought to myself good luck with a solution & apology concluding this matter. Sad!!! However the apple didn’t fall to far from the tree.. He didn’t even attempt to listen to the problem .. He stated harshly “no tip no service” and walked away! I couldn’t believe my ears....This matter will be report to the Better Business Bureau... Customer service should ALWAYS be your number one priority.. Let’s not forgot Tips are earned!! They’re not automatic. It is insufficient for a server to simply take an order, bring the food out, then process the check at the end; the server’s job is to provide a pleasant dining experience & the tip earned should reflect how well the server accomplishes this. Meaning keeping glasses full, frequently checking on the needs of your tables while maintaining a pleasant demeanor & yes even when you’re feeling terrible! If you don’t like it, get another job! I’ve never worked as a server, however I’m well aware of what the job entails. The fact is, though, that working as a food server doesn’t require an education, so waiters have no reason to expect as much pay as someone who has invested years of their life and tens of thousands of dollars toward obtaining one. If your pay doesn’t cover your expenses, then it’s time to cancel the cable TV and cell phone plans! To the owner’s of this establishment —Never forget “Your BRAND is the MOST valuable thing YOU own...” The staff that you have in place is a reflection of you & your business!!!! Good luck!! -Discontent customer

Apr 7, 2018
Always have a great time. Love the bartenders! I'd say their names but I don't want any weirdos stalking them haha

Apr 14, 2018
It was delicious! Might take a little while to get your food, but it's worth it at the end. I highly recommend those Sweet Potato fries!!

May 13, 2018
Great wings and good staff make this spot a great weekend hangout or even a weekly lunch spot to grab a drink...great place!

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Opening Hours

Mon:11 am - 2 am
Tue:11 am - 2 am
Wed:11 am - 2 am
Thu:11 am - 2 am Today
Fri:11 am - 2 am
Sat:11 am - 2 am