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Awful Arthur's Seafood Company

Awful Arthur's Seafood Company

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3.7 Google Review
108 Campbell Ave SE, Roanoke, Virginia, 24011, United States
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Refresh Reviews 3.7


Mar 10, 2018
Worst customer service ever! Called in order. Body guards met me at the door. Explained I ordered. They had a comedy asked for tickets price (15.00) but was almost over in 30 minutes. Went to bar to get food, while waiting I asked for a drink and was told my food would be out shortly and I would have to leave. Yes, I was the only black person there. Canceled my order. My money can't go anywhere I'm not welcome!

Mar 10, 2018
Well one thing they got right was the "awful" in awful authors. I am only leaving two stars because the food surprisingly was good after waiting an hour and a half to receive it then waiting 30 minutes for my side order as I watched my boyfriend eat his food. We walked in and there was no hostess (please note I've worked in the restaurant as a waitress and hostess so I understand and have great sympathy on restaurants even when I shouldn't) we are finally seated by a lady that you could tell didn't know what she was doing and was probably new. But that's okay. We waited and waited and waited and no one came to take our order. I'm thinking the hostess never told the waitress her table was here. I think it was the manager that finally came over to check on us took our drink and food order. Waiting forever we finally got our drinks. Then our food finally came. Please note we still have no clue who our waitress is. They were all dramatically busting tail to wait on a party of 8 behind us. When we did get our food we waited 30 minutes for someone to come by and ask if our food was good, if we needed anything, or to notice I didn't have half of my food. Finally another lady came and asked so I told her what I needed. Waiting patiently she finally brought the rest of my food and my boyfriend was already done eating. He ask for the check from the manager and we finally get it, she said she give it to our server but funny thing is we had no clue who that was. One lady came and got it and another lady brought back our change. I Guess you could say the good thing was we didn't have to tip because we had no clue who our waitress was...... we felt bad so did leave a dollar. So if you want good food go ahead and go but have a lot of patience, grace, and time on your hands.

May 12, 2018
The food and service were amazing! I would definitely recommend the tuna wrap with a side of soy ginger sauce...delicious.

May 10, 2018
Pretty good seafood! Fish and Chips were amazing! I had the shrimp and grits which was decent.

Apr 28, 2018
Black and Blue burger was on special. Very good. Great service. Reasonable prices.

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Opening Hours

Mon:11 am - 2 am
Tue:11 am - 2 am
Wed:11 am - 2 am
Thu:11 am - 2 am
Fri:11 am - 2 am
Sat:11 am - 2 am Today

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