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Panda Express

Panda Express

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3.3 Google Review
19461 WA-410, Sumner, Washington, 98390, United States
(253) 862-2888 www.pandaexpress.com
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Google Reviews

Refresh Reviews 3.3


May 21, 2018
Normally I’m not one to complain about fast food or really complain at all... but this is the 2nd time this place has let me down. First time, my 8 month pregnant girlfriend was absolutely craving Panda Express, I took her at 8:50 PM and they close at 9:30 PM. Went in and they had no food out anywhere and were already closing up. I shrugged it off, and we left and got something else. Now today, I just went in and had no food out again! I ordered shrimp and broccoli beef (the only thing they had out) and got a bit of shrimp and one piece of beef in my broccoli. I asked for broccoli beef not plain broccoli. Spend $15 somewher else and get decent food and good customer service. This place sucks.

Feb 13, 2018
RUDE customer service! I decided to try this restaraunt for the first time with my two young children. I wasn't greeted or asked what I'd like to order for 10 minutes. They were helping a man in front of me, but knew I came in. Ordered a family meal, premium meat choices, eggrolls, and two large drinks. Came to $44 and some change. I was asked for ID with purchase, but it was in my husband's wallet who was not with me. Instead of asking for multiple cards with proof of my name, or a work badge, etc she looked at the girl who packed up the food and said "Dump it. Dump it all." I took my children empty handed and left. Who were crying because they didn't get why this person said clear as day in front of them for our food to be dumped in the garbage. Emailed corporate and never heard a thing!

Dec 24, 2017
Xmas Eve last minute run to Panda Express .. part of it was a call in and the rest I ordered on site. Ashley was fast, accurate, and friendly while the kid cooking was very friendly and talkative too. Only my second time there but an experience like that makes me want to go back.

Feb 6, 2018
3 stars for fast food. The chicken is usually overcooked and dry, and they never ask if I want teriyaki sauce with the teriyaki chicken. The parking lot is shared with a Starbucks that has a drive through, so getting into a space and across the small parking lot proves to be a challenge. Especially with kids in tow.

Feb 10, 2018
Worst Panda EVER!!!! Ordered a plate and was given bare minimum of food on Shanghai Steak and Orange Chicken. The the cashier was extrmely rude to not only me but the Uber eats driver. Told her someone already picked up the order and that she knows how to do her job and that she should call Uber eats. Then wants to babble on about her personal life, just give the people their food. Also, food was very bland! They just have no manners whatsoever, will never come back to this location!

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Opening Hours

Mon:10:30 am - 9:30 pm
Tue:10:30 am - 9:30 pm
Wed:10:30 am - 9:30 pm
Thu:10:30 am - 9:30 pm
Fri:10:30 am - 10 pm Today
Sat:10:30 am - 10 pm