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The Emerald Chinese Restaurant 龙腾阁中国餐馆

The Emerald Chinese Restaurant 龙腾阁中国餐馆

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3.9 Google Review
1140 N Grand Ave, Pullman, Washington, 99163, United States
(509) 334-5427
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Google Reviews

Refresh Reviews 3.9


Apr 15, 2019
If I could do 0 stars I would, I’ve lived here for 8 years and 4 years ago this was the best Chinese in Pullman! Always fresh, hot, and they knew my order when I called or came in because my family ate there once a week. Since then they’ve gone downhill to the point where I wish kitchen nightmares was still around so Gordon Ramsey could take a look at the “food” in this place. The last time I went they knew it was me, asked me if I would be there in 5 or ten minutes and I mistakenly said 5.. after getting my food I ate some and found that it was MOLDY!! it was absolutely the worst most disgusting thing I’ve ever eaten, we even pried the pieces of “chicken” apart and it was almost all rancid mold in breading. I have never had a restaurant give me moldy disgusting food because they just had it and I was on my way. I had heard from my friends of the same problem but had always had a great experience. Since that visit I’ve tried the emerald again twice on busy days to ensure my food would be “fresh” but still the quality is nothing like years ago. They’ve gone downhill and are giving customers old, rancid food. Makes you wonder what the kitchen and food storage looks like... I would never recommend or go there again.

Jun 6, 2019
Outstanding!! Closest to 'original' Chinese food on The Palouse. Service is great and food to your table only takes a few minutes. Prices are very reasonable

Feb 3, 2019
I went in to order takeout and it was such a good experience. They welcomed me in, had me sit down to look through the menu and even served me tea. Most times when you wait somewhere for you takeout, it's a pretty boring and uneventful occasion, but they really showed me what hospitality means to them. Thank you.

Apr 1, 2019
Great family owned restaurant, delicious food, I recommend the Hunan chicken. Love the staff very polite great service.

Jan 24, 2019
Garbage x10" Some of the Worst ive ever had. Would rather eat slop Chung king In a can than that! Customer service not good. Go somewhere else for the love of Humanity!!

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Opening Hours

Mon:10:30 am - 10 pm
Tue:10:30 am - 10 pm
Wed:10:30 am - 10 pm
Thu:10:30 am - 10 pm
Fri:10:30 am - 10 pm
Sat:10:30 am - 10 pm Today