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Rock River Pizza Co

Rock River Pizza Co

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3.9 Google Review
100 E Madison St, Watertown, Wisconsin, 53094, United States
(920) 262-9992 www.rockriverpizza.com
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Google Reviews

Refresh Reviews 3.9


Mar 5, 2018
My husband I were there on Saturday March 3rd at 5:30. We were seated in the dining room. We ordered two small salads that were nothing special and a pizza! My husband ordered a Bloody Mary also! We waited a long time for the salads to arrive and then we waited for over an hour longer for a pizza that never came after several promises that it was almost done! Other tables that were seated much after us were getting their food while we were waiting for ours! We went to the hostess and asked for our bill. She went back to the kitchen and told our waitress who then came out and told us that the pizza was almost done and that she could box it up for us! We were so done at that point of waiting for a pizza that should not have taken that long! We still ended up paying over $14.00 for poor service and no pizza!!!!! I would not recommend this place and would have given them zero stars if I could!

May 3, 2018
Had a reservation, they didn't seat us until 10 minutes after we stood there, even though the table was ready. We sat down and we were told someone would be with us shorty, not a single person even looked at for 20 minutes. We left and went somewhere else.

Mar 14, 2018
Waited for our food for over an hour and 30 minutes. Did not get our food until we talked to the hostess and the manager. When we asked to be compensated for our loss of time, we were told this happens all the time so they could not discount our check or they would lose money constantly. Food is great though but does not make up for absoloutely aweful customer service.

Mar 10, 2018
It was somewhat busy on a Saturday night but we arrived at six pm, sat down at 6:45 and did not get our food until almost 8:00. Then it was over cooked. Waitress was great but no discount for the wait time. Other guests seemed upset as well.

Apr 2, 2018
Ordered pizza for two, Customers that came after us received there food b4 us. Took 35 mins. to get a very greasy-salty pizza. We ate about 1/2 of it & gave up :( explained our concerns.... they did not care! NEVER GO BACK.

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Opening Hours

Mon:4 pm - 9 pm
Wed:4 pm - 9 pm
Thu:4 pm - 9 pm
Fri:4 pm - 10 pm Today
Sat:4 pm - 10 pm

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