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Subway

Subway

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2.5 Google Review
3380 Grant McConachie Way, Richmond, British Columbia, V7B 0A5, Canada
(604) 232-4441 www.subway.ca
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Refresh Reviews 2.5


Apr 12, 2018
I work at YVR. Stopped by to get a sandwich, server asked for my order, then started talking to a friend that stopped by the counter. They chatted for a minute then she asked me for my order again...then the friend wanted napkins or something so my server walked away from to the cash register to get them for her and started chatting with her again so she said she'd be with me in a minute. So I walked away. I wont go there again. The people at the a&w and tim hortons are much more friendly and efficient and customer focus. Do your socializing on your own break time subways not on mine!

Mar 4, 2018
Totally unlikeable staff. Extremely rude. I've had over 6 years in the industry of food service and not once have I had an experience with such rude staff. I work at YVR and I usually only stop by to get ice and water. First time I got it, machibe had a sign saying "dont use water it's causing leakage" and this Filipina woman told me it's causing leakage. So I walked away and got water elsewhere. This was about 3 to 4 months ago. Yesterday at work, I walk by and noticed the sign was gone. So logically thinking, I thought it was fixed. So i started to pour water until she saw me and started yelling "stop putting water. I told you before it causes leakage. I've told you 3 times before." In front of 3 other passengers. 1) tone down. Its a water leakage. Get a mop and clean it. Simple. Then get it fixed 2) tone down. All you need to do is say kindly and no need to raise your voice. This isn't the only incident with this location but majority of the time, rude customer service that makes it almost not worth it being there. The Filipina ladies there also tend to speak a different dialect when you're ordering which can make it uncomfortable for some.

Mar 26, 2018
Please boycott this location. They don't accept Subway coupons

Sep 10, 2017
It's the worst service I ever had at Subway. Rude, careless and no smile. I don't know what is wrong with the Philippines servant.

Nov 18, 2017
It's the worst service.....the staff has no professionalism. Especially an employee named Diana has no sense how to talk with a customer. She couldn't even handle 3 sandwiches when it's dead! I dont know why they hire such aggresive people for customer service.

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