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Neptune Seafood Restaurant

Neptune Seafood Restaurant

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3.3 Google Review
10153 King George Blvd, Surrey, British Columbia, V3T 2W1, Canada
(604) 495-8886 neptune-restaurant.ca
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Google Reviews

Refresh Reviews 3.3


May 10, 2019
We are very disappointed in the service and the food today. This is our go to in Surrey for Chinese dinner but not anymore. Lobster on special for $19.99 but only at that price if you get a lobster for 5 lbs or more... if less it will be $36 a lbs. very misleading info. Also Peking duck wrap.. made very thin compare to before.. we couldn’t even wrap... and green means looks like it has been in the fridge for months. Very chewy. The service is not great either...it wasn’t busy today but when you ask for anything it will take them at least 15 mins to get to you. I hope they will improve

Dec 31, 2018
Best dim sum in Surrey. It's more on the pricey side, but the portions are just the right size and food is delicious! Never disappointed when I come here. There's usually a wait on Sundays but the line moves quick. Service is great as well; servers are always bringing more tea and refilling water.

Mar 25, 2019
I’d give this place a 2 star because it’s average tasting food and there was a washing line wooden peg in my food! When I told them they didn’t even offer to give me it on the house for their mistake. It looked as if they re heated the noodles and gave me the same dish back. Customer service isn’t the best either due to the experience I had and the sweet and sour chicken sauce tasted burnt. They should improve on service by thinking of the customers more and deciding on them wanting people to come back to their establishment.

Dec 25, 2018
Went here to celebrate the winter solstice. The place was packed but surprisingly the food arrived fast. The only complaint I have is regarding one server that came to our table to condense the dishes. I understand that this is needed to make room for more dishes but this server was rude. He did not say excuse me and he was sloppy when condensing the dishes. He took dishes away when we weren't even finished and he was in our way while we were eating. Despite this server, everything else was great. I've been to this restaurant before and this was the only time I had a semi bad experience. I would still come back again.

Apr 7, 2019
The food was served pretty quickly and there was not a lot of people, we were one of the first people to come when it opened in the morning. Price was kinda expensive for us as we were not locals, not sure if that is the norm here. But food tastes decent.

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Opening Hours

Mon:5 pm - 10 pm Today
Tue:5 pm - 10 pm
Wed:5 pm - 10 pm
Thu:5 pm - 10 pm
Fri:5 pm - 10 pm
Sat:5 pm - 10 pm